Utilization Management Registered Nurse

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Job Description

Utilization Management RN coordinating medical-necessity determinations for Humana, a U.S. healthcare and insurance company. Supporting post-acute care across skilled nursing, home health, and durable medical equipment services.

Responsibilities:

  • Interpret and support the coordination, documentation, and communication of medical services and benefit administration determinations
  • Make determinations using established medical criteria and information from attending physicians and other care providers
  • Complete request determinations within established processing time frames
  • Communicate with providers, members, and other parties to facilitate care and treatment
  • Help deliver coordinated care for members
  • Support post-acute care services including Skilled Nursing Facility, Home Health, and Durable Medical Equipment
  • Contribute to department, segment, and organizational strategy and operating goals
  • Report to the Manager of Utilization Management as a member of the One Home/Home Solutions Utilization Management team

Requirements:

  • Must hold a Compact Registered Nurse (RN) license in your state of residence
  • More than one year of clinical experience as an RN in a hospital, SNF, Home Health, or acute care setting
  • Passion for contributing to an organization focused on improving consumer experiences
  • Self-provided internet service with at least 25 Mbps download and 10 Mbps upload speeds
  • Wireless, wired cable, or DSL connection suggested; satellite, cellular, or microwave connection requires leadership approval
  • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
  • Preferred: previous utilization management/utilization review experience for a health plan or acute care setting
  • Preferred: basic knowledge of medical necessity criteria such as Milliman Care Guidelines or InterQual
  • Preferred: experience in a fully remote, metrics-focused role
  • Preferred: experience as an MDS Coordinator or discharge planner in an acute care setting
  • Preferred: experience as an RN for a Medicare Certified Home Health agency
  • Preferred: Health Plan or Medicare/Medicaid experience
  • Preferred: call center or triage experience
  • Preferred: BSN or bachelor's degree in a related field

Benefits:

  • Bonus incentive plan
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Internet expense payment for employees who live and work from Home in California, Illinois, Montana, or South Dakota
  • Telephone equipment appropriate to business requirements
  • Flexible work arrangement from home