Vaccines Account Manager – East
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Job Description
GSK Vaccine Account Manager managing complex healthcare accounts across eastern Kentucky. Driving vaccine access, formulary adoption, customer partnerships and portfolio sales.
Responsibilities:
- Own B2B customer relationships within large and complex healthcare delivery networks
- Serve as primary liaison with major healthcare customers and engage clinical and non-clinical stakeholders
- Understand customer needs and deliver customized value propositions
- Build partnerships with health systems, public awardees, FQHCs and key decision-makers
- Identify customer objectives and support vaccination efforts
- Develop customer-specific and area business plans
- Navigate organizational structures to advance vaccine access, formulary status, policies, protocols, stocking and pull-through
- Manage key accounts through business reviews, contract performance discussions, educational programs, customer meetings and medical conferences
- Achieve customer-specific volume, immunization-rate, market-share and annual sales targets
- Support contracting processes with Contracting Specialists
- Execute consultative selling processes
- Coordinate field teams and organizational support to meet customer needs
- Support vaccination programs across channels, including retail pharmacy referrals, adjudication support and digital platforms
- Partner with Contracting Specialists, OPAS/HSDs, Medical Affairs, Marketing and Market Access
- Provide evidence-based clinical education on vaccine efficacy, safety and administration protocols
- Stay current with CDC guidelines, medical society recommendations and health quality metrics
- Analyze account performance, market trends, competitive activity and formulary landscapes
- Provide market feedback on positioning and pricing
- Maintain customer interaction and activity records in CRM systems
- Complete required training, certifications and compliance modules
- Ensure promotional activities comply with pharmaceutical regulations and company policies
Requirements:
- Bachelor’s Degree from an accredited institution
- Previous vaccines sales experience
- Combined minimum of 5 years of Pharmaceutical Sales, Pharmaceutical Marketing, Payer and/or Business Development Experience
- Valid driver’s license
- Ability to travel up to 40%
- Deep knowledge of contracting in the healthcare industry
- Expertise in the vaccines marketplace, GSK and competitive portfolios and customers
- Deep knowledge of the Health Systems business model, organizational structure, key stakeholder roles and decision-making processes
- Experience calling on C/D level within large, complex healthcare delivery networks
- Experience with lateral leadership in a highly matrixed organization
- Advanced business acumen and analytical skills
- Strong communication, presentation and influencing skills
- Ability to translate strategy to local business and strategic account plans
- Impact and influence with other Sales leaders and representatives
Benefits:
- Comprehensive benefits program for US employees
- No relocation assistance
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