VIP Account Manager, Urdu/Hindi/English
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Job Description
VIP Account Manager promoting Quadcode’s fintech brokerage products to high-value Urdu/Hindi-speaking clients. Building relationships, driving retention, and identifying growth opportunities through CRM-based outreach.
Responsibilities:
- Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools
- Promote company products and services to high-value clients
- Apply effective negotiation techniques to convert leads into long-term customers
- Develop and implement initiatives to increase client satisfaction and retention
- Build and maintain strong, long-term relationships as a trusted advisor
- Monitor client activity and identify opportunities for growth and engagement
- Maintain accurate records of client interactions in the CRM system
Requirements:
- English proficiency at B2 level or higher
- Native or bilingual proficiency in Urdu/Hindi
- Bachelor’s degree in Economics, Finance, Business, or a related field
- Proven experience in the financial industry, preferably in sales, account management, or business development
- Strong communication, negotiation, and relationship-building skills
- Result-oriented mindset and ability to work in a fast-paced environment
- High level of responsibility and professionalism when working with VIP clients
Benefits:
- Remote work model
- Competitive remuneration
- Professional courses: from Coursera to Harvard
- Friendly, enjoyable and positive environment
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