Virtual Assistant – Admin, Social Media, Brand Support

Posted 60ds ago

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Job Description

Virtual Assistant providing administrative support to a luxury jewelry brand's Head Designer. Enhancing client communication and managing schedules for a fast-paced environment.

Responsibilities:

  • Monitor and respond to all incoming emails in a timely and professional manner
  • Draft and send client quotes for custom designs and special orders
  • Follow up with customers regarding custom pieces, approvals, and timelines
  • Provide updates to clients on jewelry repairs and order status
  • Maintain a polished, luxury brand tone in all correspondence
  • Manage and coordinate the Head Designer’s calendar
  • Schedule custom consultations (in-store and virtual)
  • Confirm appointments and send reminders to clients
  • Ensure all consultation notes and files are properly organized
  • Assist in preparing and organizing custom design quotes
  • Track outstanding quotes and follow up appropriately
  • Maintain client records and documentation
  • Support workflow organization between sales and production
  • Assist with social media scheduling and posting
  • Help draft captions and content ideas
  • Respond to direct messages and inquiries professionally
  • Support basic content organization and campaign planning

Requirements:

  • Exceptional written communication skills
  • Highly organized with strong attention to detail
  • Comfortable managing executive calendars
  • Experience in luxury retail, jewelry, or hospitality preferred
  • Professional, discreet, and trustworthy
  • Tech-savvy (Google Workspace, Shopify, social media platforms)
  • Able to work independently and meet deadlines

Benefits:

  • 100% REMOTE
  • $50 birthday bonus
  • $200 testimonial bonus
  • $500 entry monthly raffle
  • NO TRACKER. NO PROBLEM