Virtual Respiratory Sales Specialist
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Job Description
Virtual respiratory sales specialist engaging UK healthcare professionals through digital channels. Supporting therapy adoption, clinical education, and patient outcomes for Syneos Health’s biopharma partners.
Responsibilities:
- Deliver high-quality virtual engagement with healthcare professionals across Primary Care and Secondary Care
- Build and maintain professional relationships with GPs, Practice Nurses, Respiratory Nurses, Pharmacists, Consultants, and other healthcare stakeholders
- Support sales and customer engagement objectives through planned virtual interactions
- Deliver compliant, customer-focused conversations supporting improved patient care and treatment outcomes
- Use approved materials and clinical data for evidence-based respiratory therapy discussions
- Execute customer engagement plans aligned with business priorities and customer needs
- Use customer insights, CRM data, and analytics to identify engagement and follow-up opportunities
- Deliver virtual educational events, presentations, and product update sessions
- Collaborate with field-based Respiratory Specialists on customer coverage and account objectives
- Maintain accurate CRM records of customer interactions and activity
- Monitor customer feedback, market trends, and competitor activity
- Ensure compliance with industry regulations, standards, and company procedures
- Develop understanding of respiratory disease management, treatment pathways, and the healthcare environment
- Use digital communication channels to maximise customer reach and engagement
Requirements:
- Meets all legal requirements for pharmaceutical sales representatives within the UK
- BA/BS degree or equivalent preferred
- Degree in Life Sciences, Healthcare, Business, or a related discipline advantageous
- Pharmaceutical, healthcare, inside sales, or customer-facing commercial experience preferred
- Strong communication, presentation, and relationship-building skills
- Experience engaging customers through virtual or digital channels is advantageous
- Ability to communicate clinical and scientific information clearly and effectively
- Results-focused with a proven commitment to achieving performance objectives
- Strong organisational, planning, and time-management skills
- Ability to work independently while contributing effectively within a broader team environment
- Comfortable using CRM systems, Microsoft Office applications, and virtual engagement platforms
- Strong customer focus and a proactive approach to problem solving
- Demonstrated ability to learn quickly and adapt to a dynamic healthcare environment
- Self-motivated, accountable, and driven to deliver a high-quality customer experience
Benefits:
- Support, resources, and autonomy to succeed
- Diverse, inclusive and authentic workplace
- Opportunities for career paths and employment opportunities
- Global company environment
- Opportunity to contribute to improving patients’ lives
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