VP, Audit Services
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Job Description
VP leading compliance auditing services strategy, growth, and profitability. Building scalable operations, developing leaders, and strengthening public-sector customer relationships.
Responsibilities:
- Lead the vision, strategy, financial planning, and operational direction for the Line of Business
- Provide executive leadership across delivery, customer success, growth, sales support, operations, product, and technology partnerships
- Develop and execute strategies driving sustainable revenue growth, profitability, and customer retention
- Expand existing customer relationships and support new customer acquisition
- Build scalable operating processes, performance metrics, and accountability structures
- Develop, coach, and empower business unit leaders
- Align resources with strategic priorities and customer commitments
- Partner with Product and Technology leaders to evolve solutions for customer and market needs
- Evaluate expansion into new markets, products, and services
- Strengthen customer experience through consistent delivery and proactive executive engagement
- Establish KPIs and use data to identify risks, opportunities, and improvement areas
- Lead organizational change and transformation initiatives
- Develop and retain high-performing talent and address capability gaps
- Foster collaboration, ownership, accountability, innovation, and continuous improvement
- Represent the organization with customers, prospects, industry partners, government leaders, and external stakeholders
- Communicate performance, opportunities, risks, and priorities to executive leadership
Requirements:
- 15+ years of progressive leadership experience in delivery, operations, professional services, government technology, or a related field
- Significant experience leading senior managers, directors, and multidisciplinary teams
- Demonstrated success managing a complex business with responsibility for financial and operational performance
- Experience developing and executing growth and transformation strategies
- Strong business and financial acumen
- Track record of building high-performing teams and developing strong leaders
- Experience establishing KPIs, operating rhythms, and accountability structures
- Strong executive presence and ability to build trusted relationships with customers, employees, executives, and external stakeholders
- Excellent communication skills and ability to simplify complex issues and drive alignment
- Ability to balance strategic thinking with practical execution
- Comfort operating in a fast-moving environment with evolving priorities
- Bachelor's degree in Business Administration, Accounting, Finance, Public Administration, or related discipline preferred
- Equivalent executive-level experience will also be considered
- Preferred experience in state and local government, GovTech, public finance or revenue administration, tax administration, compliance, licensing, regulatory services, SaaS or technology-enabled services, professional or managed services, public-sector solutions, or large-scale organizational or technology transformations
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