VP of Operations – Chief Operating Officer
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Job Description
VP of Operations at MEDvidi overseeing operations in health tech with an emphasis on scaling and execution. Leading strategy translation into operations ensuring organizational alignment and compliance.
Responsibilities:
- Own day-to-day operations across clinical operations, patient experience, fulfillment, and internal workflows
- Build and continuously improve scalable operating processes that balance speed, quality, cost, and compliance
- Serve as the integrator across teams, ensuring priorities are aligned and executed
- Establish and run the company operating cadence: KPIs, dashboards, weekly/monthly business reviews, and accountability rhythms
- Build a data-driven operating culture where decisions are guided by leading indicators, not anecdotes
- Act as the CEO’s right-hand operator, translating strategy into clear operating plans, priorities, and execution
- Drive cross-functional alignment, surface risks early, and ensure follow-through on company-wide initiatives
- Partner closely with the CMO and clinical leadership to ensure compliance in care delivery
- Partner with Finance to improve unit economics, margin discipline, and operational efficiency
- Own the operating plan process: annual planning, quarterly reforecasts, headcount planning, and budget accountability
- Build, improve, and troubleshoot MEDvidi’s operational systems and tooling
Requirements:
- 12–18 years of operations leadership experience
- Prior experience in health tech, virtual care, healthcare services, or other regulated healthcare environments
- Proven track record of scaling operations in a growth-stage company
- Strong financial and operational fluency
- Experience working closely with clinical leadership, providers, and compliance teams
- Builder mindset - comfortable with ambiguity and incomplete systems
- Highly data-driven with strong analytical and root-cause problem-solving skills
- Hands-on leader who can design strategy and execute
- Exceptional communicator who can navigate conflict, align stakeholders, and drive decisions
- High integrity, sound judgment, low ego
- Comfortable being accountable in high-growth, high-pressure environments
- Coachable, curious, and open to mentorship
Benefits:
- Competitive compensation
- Equity participation
- Comprehensive benefits package
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