Account Executive – Farmer
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Job Description
Executivo de Contas Farmer at Base Viral focused on upselling and customer relationship management. 100% remote role aimed at achieving sales targets in São Paulo.
Responsibilities:
- Meet your sales targets
- Create upsell opportunities by identifying solutions and products that add value for customers
- Work together with the squad to develop renewal and expansion plans
- Ensure a healthy renewal rate and increase customer LTV
- Build and maintain close relationships with the customer base
- Ensure ongoing satisfaction and efficiently resolve requests or issues
- Actively participate in performance optimization calls for the Referral Program
- Feed the consultancy’s internal tracking with results generated by clients
- Collaborate with onboarding, customer success, and technical support teams
Requirements:
- Experience training new programs and onboarding team members
- Expert at building and strengthening strategic relationships
- Proactive in identifying opportunities to improve processes and strategies
- Organized to manage multiple projects and competing demands simultaneously
Benefits:
- Market-competitive salary
- Contractor (PJ) employment
- Flexible working hours (results-focused)
- Working hours: Monday–Friday, 09:00–18:00
- 100% remote work
- Gympass
- Opportunities for learning, challenging work, personal mentorship, and accelerated growth
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