Account Manager
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Job Description
Account Manager responsible for managing healthcare client accounts and expanding partnerships while driving sales and revenue growth. Engaging with various levels of client organizations to build strong relationships.
Responsibilities:
- Own and grow a portfolio of healthcare client accounts, serving as the primary point of contact
- Build strong relationships across all levels of client organizations—from staffing coordinators to executive leaders
- Expand existing accounts by increasing headcount, improving bill rates, and negotiating favorable contract terms
- Identify and pursue new business opportunities to generate exclusive staffing partnerships
- Lead Quarterly Business Reviews (QBRs) to assess performance, identify growth opportunities, and strengthen partnerships
- Drive revenue through job order creation, placements, and account expansion
- Execute consultative sales strategies to meet and exceed performance goals
- Increase brand awareness and market presence across assigned territories and accounts
- Track and manage activity metrics tied directly to revenue growth
- Partner closely with Recruiting and Credentialing teams to ensure successful placements
- Coordinate contract details, provider onboarding, and client requirements
- Support collections efforts within your book of business as needed
- Ensure accurate client setup, billing rates, invoicing details, and timely payments
- Adhere to company contract approval and legal review policies
- Maintain detailed documentation and system utilization
Requirements:
- High school diploma or equivalent required; Bachelor’s degree preferred
- 3+ years of professional experience in sales, client relations, or customer service
- Healthcare staffing experience strongly preferred
- Proven ability to grow and penetrate existing accounts
- Confident communicator with strong presentation and negotiation skills
- Competitive, results-driven, and solutions-oriented mindset
- Highly organized with excellent time management and prioritization skills
- Thrives in a fast-paced, deadline-driven environment
Benefits:
- Hybrid Work Schedule – Enjoy the flexibility of both in-office collaboration and remote work
- Career Advancement Opportunities – Clear pathways to grow and advance within the organization
- Dynamic Company Culture – Be part of a collaborative, high-energy team that recognizes and celebrates success
- Day 1 Medical, Dental, and Vision Coverage – Competitive, comprehensive benefits starting immediately
- 23 Days of Paid Time Off in Your First Year – Plenty of time to recharge and reset
- 401(k) with Company Match – Invest in your future with company support
- Referral Bonuses – Get rewarded for helping us grow our team
- Employee Recognition Program – Your hard work and wins won’t go unnoticed
- Tuition Assistance – Continued education support to help you keep growing
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