Strategic Account Manager – Preclinical Models
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Job Description
Client Relationship Manager managing complex accounts in Boston for Taconic Biosciences. Building relationships and achieving revenue targets while driving customer solutions.
Responsibilities:
- Manage complex accounts to achieve revenue targets
- Develop relationships with a variety of buying personas to protect existing business and identify new opportunities among existing clients
- Develop and implement account plans
- Knowledge and understanding of business strategy
- Work collaboratively and influence others internally and externally
- Uncover customer needs and position appropriate solutions
- Funnel management and accurate forecasting
- Achieve revenue targets and quotas as outlined in the Annual Operating Plan (AOP)
- Drive TEAM selling approach to support customer intimate solution development
- Heavy focus on complex corporate account management and increasing share of wallet
- Develop business understanding to ensure knowledge of product, customer, competitors
- Submit on-time forecasts and other ad-hoc reports and maintain accurate SalesForce.com data for accounts, contacts, and opportunity pipeline management
Requirements:
- Bachelor’s degree from 4-year college or university
- A degree with a Life Science focus preferred
- Experience working in a lab or technical setting
- Experience in account/territory management in a life science or specialized field with demonstrated success in meeting established targets
- Minimum 1-year relevant experience and/or training
- Ability to write reports and correspondence
- Ability to speak effectively to customers and/or employees of the organization at all levels
- Ability to actively listen and understand information presented and different points of view
- Ability to influence internal teams in support of customer and revenue goals
- Ability to set direction with territory/account plans
- Must conduct business with a sense of urgency
- Ability to implement sales process methodology including prospecting, qualifying, presenting solution, objection handling, negotiating, and closing to drive territory performance as well as provide customer solutions
- Ability to demonstrate understanding of market, customers, and competition through business analytics
- Ability to develop solutions and make recommendations to meet or exceed territory goals are required
- Frequent travel required, generally multiple trips each month and primary job responsibility includes travel
- Some physical exertion is required such as long periods of standing, recurring bending, and lifting, and/or lifting of items up to 25 pounds
Benefits:
- Insurance within 30 days or less which includes options for medical, dental, vision, pet insurance and more!
- 20 days paid time off plus 6 additional holidays and 1 floating holiday
- Work life balance
- 401(k) plan with up to 4% employer match
- Tuition reimbursement
- Career advancement opportunities
- Commitment to training and providing you with the skills you need for success
- All employees receive access to 24/7 telemedicine (including mental health), short- and long-term disability and life insurance
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