Accounts Receivable Analyst
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Job Description
Accounts Receivable Analyst responsible for collection of client receivables at SCRI. Monitoring accounts, resolving disputes, and maintaining strong communication with clients in a remote capacity.
Responsibilities:
- Monitor assigned accounts: review aging, look for irregularities, non-payments, and delayed payments in customer accounts • Contact Sponsors/CROs via phone to follow on unpaid/open invoices and ensure timely payments are received • Investigate and resolve sponsor, patient and customer disputes • Maintaining a strong business relationship with the Sponsors/CROs as the primary contact and voice for Sarah Cannon Research Institute in regards to payment of receivables • Reconcile financial study data with data provided by Sponsors/CROs as needed • Review, interpret and discuss contracts internally and with clients to assist with resolving payment or dispute issues • Review medical procedure invoices in relation to the contracts to determine eligibility for reimbursement of costs • Facilitate AR write-offs and route needed contractual amendments to Budgets & Contracts when needed • Identify, report on and work with supervisor to resolve trends that negatively impact payment or workflows • Work with other departments (i.e. Accounting, Treasury, Contracting) to resolve billing questions as needed • Respond to requests for information from Corporate, Internal Audit and other internal management as requested by supervisor • Ensure that tasks are completed within established deadlines • Maintain productivity tracker and meet productivity and quality standards • Ensure that all processing and reporting deadlines are consistently achieved • Communicate concerns or issues to your direct supervisor timely and with a proposed solution • Maintain strictest confidentiality to ensure that privileged and/or proprietary information is adequately safeguarded against disclosure • All other duties as assigned
Requirements:
- Bachelor's Degree preferred, experience may be substituted for education • 1+ year work experience reading and comprehending complex documents and identify financial impacts • Clinical Research experience highly preferred • Understanding of clinical financial systems and EMRs • Knowledge of QuickBooks/Excel • Intermediate to advanced knowledge of Microsoft Excel • Knowledge and ability to interpret and analyze complex contractual language • Knowledge and ability to review, interpret and explain contractual budgets • Understanding of FDCPA (Fair Debt Collections Practices Act-Commercial or B2B)
Benefits:
- Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being • competitive compensation package
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