AR Administrator
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Job Description
AR Administrator preparing and maintaining billing data for hospitality SaaS company. Responsible for payment collection and customer communications related to billing.
Responsibilities:
- Generate and distribute invoices to customers as per contractual commitments
- Communicate with customers to request payment and accurately record received payments in our accounting system
- Actively reconcile payments and resolve any discrepancies promptly
- Update client accounts based on payment or contact information
- Manage customer email queue and respond to internal team requests regarding billing and collections
- Collaborate with the sales and customer experience teams to resolve any customer billing escalations
- Collaborate with the accounting team to identify and reserve for bad debt appropriately
- Establish and nurture robust relationships with clients to address billing inquiries proactively and facilitate prompt payments
Requirements:
- High School Diploma required; associate/bachelor’s degree preferred
- 2+ years of experience in a related field
- Strong Microsoft Office skills, particularly in Excel
- Strong English language written communication skills required
- Familiarity with Sage Intacct or similar accounting software preferred.
Benefits:
- Work from Home
- Monday to Friday | 9 AM to 6 PM EST
- Following US Holidays
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