Accounts Receivable Assistant
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Job Description
Accounts Receivable Assistant managing customer accounts and facilitating payments. Collaborating with colleagues to resolve customer issues and maintain AR balance.
Responsibilities:
- Successful management and reconciliation of assigned portfolio of customer accounts
- Aiding in the collection on overdue accounts
- Effectively resolving customer issues and working collaboratively with colleagues in other departments
- Preparing reports from Microsoft 365
- Investigating, analyzing, and resolving customer accounts located in the US and/or international
- Communicating discrepancies to management team, identifying slow-paying customers, and recommending collection candidates
- Following-up with customers to facilitate payments per contract terms and conditions
- Maintaining complete records on all accounts including detailed documentation on collection efforts and issue resolution
- Supporting other accounting and finance team members, sales and account managers
- Mastering the interplay of various systems to assist with researching and resolving each account
Requirements:
- Prior work experience in accounts receivable, collections, or related field or bachelor’s degree in related field
- Any professional experience
- Customer-focused
- Demonstrated ability to multi-task, organize, and prioritize to accomplish specific tasks
- Highly motivated, can-do attitude
- Excellent oral and written communication skills to effectively partner with customers and fellow colleagues
- Proficiency in Microsoft Excel
- Understanding of basic principles of finance, accounting, and bookkeeping
- Fluency in written and spoken English at CEF B2 level or above
Benefits:
- The Power of Together is built on having a diverse and inclusive workforce.
- Committed to making diversity, inclusion, and belonging a foundational part of our hiring practices.
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