Application Implementation Project Manager
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Job Description
Application Implementation Project Manager leading Parkinson Canada’s NetSuite ERP implementation. Coordinating internal teams, vendors, budgets, risks, testing, and go-live readiness.
Responsibilities:
- Lead the organization’s internal activities for the implementation of NetSuite
- Own the internal project plan and coordinate dependencies and activities across departments
- Monitor the project budget and timeline
- Provide clear reporting on progress, risks, issues, and decisions
- Identify risks, facilitate resolution of project issues, and escalate matters requiring leadership attention
- Develop and maintain the internal implementation work plan with the implementation partner’s project manager
- Coordinate internal participation in requirements gathering, process walkthroughs, configuration reviews, validation activities, and business decision-making
- Maintain project governance records, including schedules, budgets, risk and issue logs, decision logs, defect logs, change request logs, action trackers, testing dashboards, and status reports
- Document and track business, technical, scope, configuration, data, and implementation decisions
- Coordinate internal and third-party resources for integrations, data exchanges, licensing, access, security, privacy, and other technical dependencies
- Monitor training, process documentation, end-user materials, communications, change-management activities, and operational readiness
- Coordinate cutover and go-live readiness activities, including approvals, data validation, testing sign-offs, user preparation, support arrangements, rollback considerations, and contingency plans
- Support transition from implementation to operational ownership, including documentation, issue management, post-go-live stabilization, support arrangements, and handover
- Review risks, issues, assumptions, dependencies, overdue decisions, resource constraints, quality concerns, and potential scope, schedule, or budget impacts
- Monitor implementation partner performance and deliverables and coordinate resolution of variances
- Provide regular project updates to sponsors and stakeholders
- Participate in Parkinson Canada’s EOS operating framework, including meeting rhythms, quarterly priorities, and defined role accountabilities
- Collaborate with business leaders, project team members, subject-matter experts, Finance, Operations, IT, and other departments
- Facilitate communication between internal stakeholders and the implementation partner
- Support organizational adoption and ongoing system ownership
Requirements:
- Post-secondary education in business administration, finance, information systems, project management, or a related field, or equivalent experience
- Demonstrated experience managing system implementation, ERP, finance system, or enterprise application projects
- Experience coordinating cross-functional project teams, external implementation partners, and business subject-matter experts
- Strong understanding of project governance, risk and issue management, testing coordination, data migration, change management, and go-live readiness
- Working knowledge of core finance and accounting processes, including general ledger, AP/AR, month-end close, reconciliation, financial reporting, and internal controls
- Experience with reporting, integrations, security, privacy, or operational requirements
- Project management certification or formal project management training considered an asset
- Hands-on experience with NetSuite or a comparable ERP system strongly preferred
- Familiarity with chart of accounts, multi-entity/subsidiary structures, financial reporting, saved searches, and system configuration or customization
- Experience managing external vendors and implementation partners against a statement of work, including deliverable acceptance and change orders
- Experience managing project budgets, forecasting, tracking actuals, monitoring burn rate, managing variances, and re-forecasting
- Experience leading organizational change management and user adoption for system implementations
- Formal change-management certification such as Prosci/ADKAR considered an asset
- Business analysis and process-mapping capability
- Proficiency with project and portfolio management tools such as MS Project, Smartsheet, Jira, or Asana
- Strong Microsoft Excel skills
- Familiarity with waterfall, agile, or hybrid project delivery methodologies applied to phased ERP implementations
Benefits:
- Remote work based anywhere in Canada
- Occasional travel for team meetings and events, typically one or two times per year
- Salary progression based on skills, experience, and role complexity
- Inclusive and accessible workplace
- Equitable employment opportunities
- Workplace free from discrimination and harassment
- Accommodations available for applicants with disabilities
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