Appointment Setter
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Job Description
Appointment Setter qualifying leads and booking face-to-face solar and battery consultations. Supporting Australia-based renewable energy sales teams from home in Pakistan.
Responsibilities:
- Make outbound calls to new and existing leads
- Build rapport and establish customers’ needs and level of interest
- Ask qualifying questions to identify suitable solar and battery opportunities
- Explain the purpose and benefits of a free, face-to-face consultation
- Book qualified customers into the sales team’s appointment calendar
- Confirm customer availability, address and appointment details
- Follow up leads that have not yet committed to an appointment
- Send appointment confirmations and assist with reducing no-shows
- Maintain accurate customer and appointment information in the CRM
- Meet daily and weekly appointment-setting targets
- Work closely with sales consultants to ensure a smooth handover of appointments
- Maintain a professional and positive customer experience throughout every interaction
Requirements:
- Excellent communication and interpersonal skills, with the ability to build rapport quickly with customers
- A confident, friendly and professional phone manner
- Ability to overcome objections and confidently ask for the appointment
- Self-motivated and target-driven, with a strong focus on achieving results
- Good organisational and time-management skills
- Strong attention to detail
- Previous experience in telemarketing, appointment setting, call centres, or sales is preferred but not essential
- Experience in the energy sector is advantageous but not required
Benefits:
- Top-of-market salary plus commissions
- Independent work from the comfort of home
- An unparalleled work culture
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