Senior Manager, Accounts Receivable
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Job Description
Senior Manager, Accounts Receivable managing AR strategy, billing compliance, and collaboration at Sarah Cannon Research Institute. Overseeing milestone invoicing and optimizing profitability metrics.
Responsibilities:
- Provides direction and support for the development of an overall AR strategy as it relates to compliance, invoicing accuracy, and optimization of the receivables lifecycle
- Defines and implements efficient, effective, and measurable operational processes that support AR optimization, milestone tracking, contract alignment, and profitability
- Collaborates with finance, operations, and executive leadership and has responsibility for analytic work related to AR trends, contract structures, milestone schedules, and sponsor-specific activity
- Develops content and leads monthly reporting meetings (MOR) with leadership covering AR metrics, aging, collections activity, and operational performance
- Drives the highest levels of service and performance to clients, sponsors, and internal business partners
- Continuously improves AR processes while enhancing service and optimizing relationships with business partners and sponsors
- Provides guidance and support to staff to ensure capacity for success in achieving invoicing accuracy, milestone management, and collection goals
- Participates in and leads training protocols for all functions related to AR operations, billing processes, contract interpretation, and best practices
Requirements:
- Bachelor’s degree required; Master’s degree preferred in a related field
- 5+ years of experience in Accounts Receivable management, ideally within a contract-driven environment involving project-based or milestone-based billing
- Clinical Research industry experience strongly preferred
- Experience working with contracts, invoicing structures, and milestone or deliverable-based billing processes
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Excellent written and verbal communication skills required
- Strong experience in data model creation, AR aging analysis, forecasting, and trend interpretation
- Analytical and problem-solving skills, including the ability to understand complex contract structures and apply them to invoicing and collections processes
- Results-driven and collaborative style to achieve defined objectives
- Self-directed with demonstrated ability to work independently to meet deadlines
Benefits:
- Comprehensive benefits to support physical, mental, and financial well-being
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