Asesor de Atención al Cliente, Turno Tarde
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Job Description
Asesor remoto atendiendo clientes de Claro en servicios móviles y fijos. Derivación de consultas a ventas, retenciones y reclamos en turnos fijos.
Responsibilities:
- Brindar atención al cliente de Claro para servicios móviles y fijos
- Derivar consultas a otras áreas como ventas, retenciones y reclamos
- Trabajar en turnos fijos de 12pm a 9pm, 1pm a 10pm, 2pm a 11pm o 3pm a 12pm
- Tener un día de descanso rotativo por semana
- Participar en un día de OJT y capacitación remota
Requirements:
- CON O SIN EXP en call center
- Habilidades comunicativas y habilidad comercial
- Disponibilidad de capacitarse remotamente en 3am a 9:30pm
- Contar con computadora desde Core i3 de 10ma generación en adelante
- Mínimo 8GB RAM
- Windows 10-11
- Internet desde 40 Mbps
- Headset con entrada USB
- Estudios de Educación Secundaria
Benefits:
- Bono de internet mensual
- Ingreso a planilla COMPLETA desde tu 1er día de OJT
- Capacitación corta y pagadas
- Línea de Carrera a corto plazo
- Comisiones Ilimitadas
- Incentivos + Línea de carrera
- Todos los beneficios de ley: CTS
- Vacaciones
- Gratificación
- Essalud
- Asignación Familiar
- Pago quincenal y puntual
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