Asesor de Atención al Cliente
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Job Description
Customer service advisor resolving Claro telecommunications customer inquiries for Partner Service. Remote role with rotating schedules and customer-focused service improvement.
Responsibilities:
- Gestionar las consultas y resolver problemas de los clientes
- Coordinar con otros departamentos para ofrecer soluciones integrales
- Analizar las necesidades de los clientes para mejorar los servicios
- Colaborar en la creación de estrategias de mejora continua
- Trabajar de lunes a domingo con descanso rotativo
- Horarios full time: 7:00 am a 3:15 pm o 10:00 am a 6:15 pm
- Horarios semi full: 8:00 am a 2:00 pm o 9:00 am a 3:00 pm
- Horarios part time: 9:00 am a 1:00 pm o 10:00 am a 2:00 pm
Requirements:
- Educación Secundaria
- Fluidez verbal
- Atención al cliente
- Escucha activa
- Experiencia profesional: menos de 1 año
Benefits:
- Sueldo fijo
- Bono Variable
- Bono de Permanencia
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