Associate Director, Field Medical Operations
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Associate Director optimizing CRM, analytics, and operational effectiveness for Eisai’s field medical organization. Supporting neurology and oncology pharmaceutical innovation and MSL leadership.
Responsibilities:
- Strengthen and advance the Field Medical organization through process optimization, operational governance, and continuous improvement initiatives
- Manage Field Medical effectiveness audits, insights reviews, and recommendations for Field Medical Leadership
- Lead cross-functional workstreams supporting CRM, reporting/analytics, and operational enhancements
- Gather requirements, define project scope, set strategic goals and objectives, and develop project execution plans with milestones and metrics
- Establish governance processes for needs assessment, issue resolution, and system enhancement prioritization
- Partner with Medical, Compliance, Legal, Regulatory, Analytics, IT, and other stakeholders
- Facilitate resolution of issues between departments and functional lines
- Incorporate field medical insights and business needs into tools, reporting capabilities, and operational improvements
- Support Medical training and develop communication and support plans for adoption of field medical tools and resources
- Provide recommendations and solutions supporting field medical reporting, communications, meetings, and MSL team effectiveness
- Participate in weekly/monthly Field Medical Leadership calls and provide operational support and thought partnership
- Maintain a work environment supporting learning, respect, open communication, collaboration, integration, and teamwork
Requirements:
- Bachelor’s degree in related field with a minimum of 10+ years within the pharmaceutical/biotech industry OR a combination of equivalent education and experience
- Demonstrated experience in project management is preferred
- Experience managing interactions with cross-functional teams, client groups, and key stakeholders internally and externally
- Practical experience with data and analytics, Excel, and PowerPoint
- Proven performance in an earlier role
- Preferred experience with CRM platforms and business intelligence/reporting tools such as Veeva CRM, Power BI, and Tableau
Benefits:
- Annual Incentive Plan
- Long Term Incentive Plan
- Company employee benefit programs
- Certain other benefits may be available
Similar Jobs
Operations Associate, Spanish Speaking
Operations Associate resolving invoices, platform issues, and client cases for WorkMotion’s international workforce solutions. Supporting Spanish-speaking clients through data-driven, cross-functional operations.
Operations Manager, Property Concierge
Responsable indépendant développant la conciergerie Airbnb d’ALB en France. Gestion des logements, voyageurs, prestataires et prospection de propriétaires.
Airbnb Operations Manager
Responsable indépendant optimisant des logements Airbnb, Booking et Abritel pour ALB Conciergerie. Développement d'un portefeuille de propriétaires et coordination des opérations de conciergerie.
Operations Manager, Airbnb
Responsable indépendant gérant et optimisant des locations Airbnb pour ALB Conciergerie, réseau français de gestion locative courte durée. Développement d'un portefeuille de propriétaires et coordination des séjours.
Operations Manager, Property Concierge Services
Responsable indépendant gérant et optimisant des locations Airbnb pour ALB Conciergerie. Pilotage des réservations, équipes locales et prospection de propriétaires.
Manager – Growth & Platform Operations
Growth- und Plattform-Operations-Manager für DRIVTOs digitale Automotive-Event-Plattform. Steigerung von Bekanntheit, Partnergewinnung und skalierbare Abwicklung kuratierter Automotive Experiences.
Operations Manager
Operations Manager improving vendor SLAs, quality, and workflows for Yembo’s AI-powered virtual property inspection platform. Driving data-backed continuous improvements across distributed operations.
Fleet Manager – Operations and Vehicle Management
Fleet managers participating in Terac’s paid remote research interview on vehicle operations, dispatch, maintenance, and management software. Sharing workflows and operational challenges to inform future fleet solutions.
Senior Manager, Fraud Operations – Banking
Senior Manager leading banking fraud operations across Wealthsimple’s Cash, Investments, Crypto, and Identity pillars. Scaling investigations, payment-rail safeguards, and client-facing teams.
Back Office & Operations Support – Minijob
Backoffice- und Operations-Unterstützung bei Growably, einer Webflow-Agentur für conversion-optimierte B2B-SaaS-Websites. Administrative, kaufmännische und organisatorische Aufgaben auf Minijob-Basis.
Senior Retail Strategy & Operations Specialist
Senior retail specialist evaluating AI outputs and designing structured merchandising, buying, and operations tasks. Supporting a generative AI initiative with rubrics, calibration, and practical commercial feedback.
Client Delivery Operations Manager
Client Delivery Operations Manager overseeing Wing's account, staffing, onboarding, and launch pipeline. Driving SLAs, escalations, reporting, and cross-functional execution for a fast-growing multinational startup.
Cash Operations Technician
Cash Depot field technician managing cash operations and first-line maintenance for ATMs, Smart Safes, and AirVac equipment. Serving customers independently across an assigned territory.
Cash Operations Technician
Cash Depot technician managing cash operations and first-line maintenance for ATMs, Smart Safes, and AirVac systems. Field-based route work with customer service and equipment troubleshooting.
Infrastructure & Operations Manager
SeneGence Shopify application integration leader owning eCommerce platforms, integrations, and reliability. Leading teams and translating business requirements into scalable enterprise application solutions.
Commercial Operations Manager
Commercial Operations Manager overseeing field workflows, timelines, and process improvements for Jackson Hewitt’s national tax-preparation services. Remote US role coordinating corporate and field partners.
IT Operations Manager
IT Operations Manager leading service delivery, infrastructure, cloud, cybersecurity, and vendors for GDIT. Supporting technology solutions and mission services across the U.S. government.
ICAM Operations Engineer – Enterprise Authentication Services
ICAM Operations Engineer sustaining enterprise authentication and federation services for millions of DoD identities. Supporting GDIT’s mission-critical remote IAM operations.
Manager, Service Operations
Renewal and Reporting Team Lead overseeing Salesforce case workflows, reporting, and renewals for CVS Health’s healthcare operations. Coaching teams and improving operational processes.
Operations Manager – Last Mile
RXO Operations Manager overseeing last-mile carrier dispatch, staffing, and delivery routes. Improving logistics efficiency across remote Kansas or Missouri operations.