Associate Director, Learning Solutions – Design
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Job Description
Associate Director leading RTX’s enterprise learning strategy, instructional design, and RTX University content ecosystem. Guiding scalable digital, blended, and performance-support learning solutions.
Responsibilities:
- Lead, coach, and develop a team of instructional and digital designers
- Set enterprise learning solution strategy and architecture
- Lead the learning experience and content strategy for RTX University
- Establish build, buy, curate, reuse, and retire approaches for learning solutions
- Serve as a performance consultant and strategic advisor
- Establish and maintain learning design governance, standards, accessibility requirements, quality assurance, and content lifecycle practices
- Advance responsible use of AI and emerging learning technologies
- Evolve the instructional design function’s capabilities and ways of working
- Build partnerships across business, HR, Talent, Learning, technology, communications, and other functions
- Advise senior stakeholders on learning strategies, recommendations, tradeoffs, and investments
- Partner with Learning Operations and technology teams to integrate solutions across the LMS, RTX University, and broader learning technology ecosystem
- Use learner insights, adoption data, performance measures, and business outcomes to evaluate and improve solutions
- Prioritize work and allocate team and vendor resources across enterprise initiatives
- Manage external vendors, production partners, and associated budgets
- Serve as an enterprise thought leader for learning experience design, learning architecture, and modern learning practices
Requirements:
- University Degree or equivalent experience and minimum 12 years prior relevant experience, or an Advanced Degree in a related field and minimum 10 years experience
- Experience in learning strategy, instructional design, learning experience design, digital learning, talent development, or related disciplines
- Experience leading and developing instructional design, learning experience design, or digital learning teams
- Experience developing learning strategies, architectures, standards, and scalable solutions within a complex organization
- Strong knowledge of instructional design, adult learning, learning science, performance consulting, and modern learning technologies
- Ability to diagnose business and performance needs and translate them into effective learning strategies and solutions
- Experience establishing learning design governance, including standards, accessibility, quality assurance, and content lifecycle practices
- Ability to influence across organizational boundaries and drive alignment without direct authority
- Strong executive communication, consultation, stakeholder management, and relationship-building skills
- Experience using data, learner insights, and performance measures to evaluate effectiveness and inform decisions
- Ability to lead multiple complex priorities in a fast-paced, matrixed environment
- U.S. citizenship required; only U.S. citizens are authorized to access information under this program/contract
- Preferred: Experience leading enterprise learning strategy or solution architecture within a large, complex, global organization
- Preferred: Experience developing or evolving an enterprise learning hub, learning experience platform (LXP), or digital learning ecosystem
- Preferred: Experience establishing build, buy, curate, reuse, and retire approaches for learning portfolios
- Preferred: Experience connecting learning solutions to broader talent strategies
- Preferred: Experience implementing AI-enabled learning practices and emerging technologies
- Preferred: Experience driving self-directed, skills-based, or personalized learning experiences
- Preferred: Experience influencing senior business and HR leaders
- Familiarity with Workday Learning or comparable enterprise learning platforms
- Proven ability with deep management and leadership knowledge to lead cross-department project teams or manage across multiple related departments
- Knowledge of accessibility standards, including WCAG, and learning measurement and evaluation practices
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
- Annual short-term and/or long-term incentive compensation programs may be available
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