Associate Director of Sales Training
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Job Description
Associate Director of Sales Training developing training strategies to enhance sales effectiveness and collaboration across teams. Focusing on value-driven selling for immunological disease treatments.
Responsibilities:
- Personally develop and deliver training assets, including slide decks, facilitator guides, learning activities, job aids, and reinforcement tools as needed
- Serve as a subject matter leader in field capability development, strengthening clinical acumen, business understanding, and customer-centric selling skills
- Ensure training consistently reflects empathy as our foundation, keeping patient impact and unmet need central to all learning
- Advance consultative, account-based, and value-driven selling behaviors appropriate for a rare disease environment
- Design scalable, repeatable learning approaches that can be sustained and adapted as the organization grows
- Use performance data, field insights, and customer feedback to diagnose capability gaps, prioritize learning needs, and refine training solutions
- Lead cross-functional collaboration with Marketing, Medical, Market Access, Legal, Regulatory, and Compliance partners to enable aligned, compliant, and timely training execution
- Act as a primary point of integration between Sales Training and key stakeholders for assigned initiatives
- Represent Sales Training perspectives in cross-functional forums, bringing clear recommendations, risk assessments, and tradeoff considerations to support aligned decision-making
- Influence without authority, demonstrating strong judgment, credibility, and relationship leadership in a highly matrixed organization
- Proactively identify and resolve alignment issues that could impact field readiness or execution
- Own execution plans, timelines, and operational readiness for assigned training initiatives
- Establish clear success metrics and evaluation approaches to assess training effectiveness and field impact
- Leverage LMS platforms and learning technologies to monitor completion, measure outcomes, and inform continuous improvement
- Synthesize insights across training metrics, field performance data, and stakeholder feedback to inform leadership discussions and strategic adjustments
- Demonstrate sound judgment in balancing urgency, quality, and compliance, making informed tradeoffs in a fast-moving biotech environment
- Oversee training logistics, communications, and vendor partnerships as needed
- When required, lead vendor selection, onboarding, and ongoing management for training partners (eLearning, content development, facilitation, technology), ensuring quality, timelines, budget adherence, and alignment with Vera’s standards and values
- Serve as a trusted thought partner to the Senior Director of Sales Training, providing insights, recommendations, and executional leadership
- Model Vera leadership behaviors through empathy, accountability, clarity, and urgency
- Contribute to a culture of continuous learning, inclusion, and high performance across the Commercial organization
- Informally coach and elevate peers and cross-functional partners through expertise, influence, and modeling of Vera leadership behaviors
Requirements:
- Bachelor’s degree in Business, Life Sciences, or a related field (advanced degree preferred)
- 8+ years of pharmaceutical or biotech industry experience
- 5+ years of successful customer-facing sales experience
- 3–5+ years in sales training, learning & development, or home-office commercial roles
- Strong clinical acumen with the ability to simplify complex scientific information
- Proven ability to translate strategy into practical, field-ready execution
- Excellent facilitation, communication, and stakeholder influence skills
- Strong project management skills and comfort operating with urgency and ambiguity
- Demonstrated ability to work independently, take initiative, and drive projects forward with minimal oversight
- Comfort operating in a build environment where priorities evolve and structure is created, not inherited.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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