Head of HR – People
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Job Description
Head of HR leading employee experience, recruiting, compliance, and people operations. Building scalable HR practices for a growing cybersecurity and SaaS business.
Responsibilities:
- Develop and execute a practical people roadmap aligned with business goals, staffing needs, and approved budget
- Advise leaders on organizational structure, role clarity, workforce needs, employee issues, and people implications of business decisions
- Partner with Finance and department leaders on hiring plans, personnel costs, and staffing priorities
- Maintain policies and employee handbook reflecting company practices and applicable requirements
- Coordinate hiring from position definition and job postings through screening, interviews, references, and offers
- Support hiring managers in defining requirements, evaluating candidates, and making hiring decisions
- Own structured onboarding, including documentation, orientation, training, and manager check-ins
- Manage internal changes and offboarding with managers, Finance, IT, and Security
- Serve as a point of contact for employee questions and concerns while handling sensitive information discreetly
- Address workplace concerns, document matters, and involve leadership or counsel when needed
- Coach managers on feedback, conflict resolution, expectations, performance concerns, and difficult conversations
- Gather employee feedback and coordinate improvements to trust, accountability, and collaboration
- Establish goal-setting, feedback, performance review, and development-planning processes
- Identify development needs and coordinate learning opportunities, manager resources, and career conversations
- Partner with leadership and Finance on salary decisions, compensation consistency, bonus administration, and annual reviews
- Identify avoidable turnover sources and recommend retention actions
- Maintain employee records, HR systems, personnel documentation, and recurring HR activity calendars
- Provide employee changes and payroll inputs, clarify responsibilities, and resolve discrepancies
- Coordinate benefits enrollment, communications, renewals, and issue resolution
- Coordinate employment documentation, leave and accommodation processes, required training, and policy administration
- Work with IT and Security on screening, confidentiality acknowledgments, training records, and joiner/mover/leaver processes
- Provide reporting on headcount, hiring progress, turnover, onboarding completion, and other agreed measures
Requirements:
- Typically five to eight years of progressive HR experience, or comparable experience demonstrating readiness to own a broad people function
- Experience as an HR Manager, People Operations Manager, senior HR generalist, or similar role with meaningful responsibility across multiple HR disciplines
- Demonstrated judgment in handling sensitive employee matters, coaching managers, and maintaining appropriate documentation and confidentiality
- Experience with recruiting, onboarding, benefits administration, performance management, and HR systems
- Working knowledge of U.S. employment practices and ability to recognize when specialist or legal guidance is necessary
- Strong organization, follow-through, written communication, and interpersonal skills
- Current SHRM-CP certification, or willingness and ability to obtain the credential within six months of employment
- Bachelor’s degree in human resources, business, or a related field, or equivalent practical experience
- Preferred: experience in SaaS, technology, cybersecurity, or professional services
- Preferred: experience operating in a small HR team or as the primary HR resource
- Preferred: experience supporting remote employees or employees across multiple U.S. states
- Preferred: process improvement experience
- Preferred: familiarity with confidential information handling and personnel processes in a security-conscious or regulated environment
- Must answer screening questions regarding hands-on HR experience, major HR functions, sole/primary HR leadership, federal and multi-state employment laws, payroll, benefits, recruiting, onboarding, offboarding, and independent HR ownership
- Must disclose whether employer sponsorship to work in the US will be required
Benefits:
- Remote position
- Bonus administration and annual review processes
- Cost-conscious learning opportunities, manager resources, and career conversations
- Benefits enrollment, employee communications, renewals, and issue resolution
- Employee support and development opportunities
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