Associate Director, Program Management
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Job Description
Associate Director of Program Management overseeing project teams at BlueLabs. Responsible for program strategy and execution across government, business, and political clients.
Responsibilities:
- Program execution: oversee the full lifecycle of large-scale survey research, data, and analytics programs, translating multi-layered client roadmaps into detailed project plans, timelines, and budgets.
- Process optimization: design and implement standardized workflows and tools (e.g., Asana, Jira, GitHub, G-Suite) to track project performance, mitigate risks, and maintain high standards of delivery.
- Cross-functional collaboration: act as the primary bridge between data science, polling, and analytics teams to remove roadblocks and ensure the rapid, smooth execution of programmatic initiatives.
- Client management: serve as a key point of contact for client-stakeholders, managing internal and external project communications, aligning tasks with shifting priorities, and ensuring clear status reporting.
- Team leadership: lead, mentor, and resource a team of project managers, ensuring they have the support needed to drive operational excellence across the organization.
- Meeting facilitation: lead internal stand-ups and client check-ins, ensuring all meetings have clear agendas, documented action items, and accountability for next steps.
- Resource management & capacity planning: monitor team bandwidth and project allocation across the division, forecasting future resource needs to prevent bottlenecks and ensure equitable workload distribution.
- Strategic Operations: partner with Insights leadership to translate high-level business goals into operational realities, identifying opportunities to scale processes and improve profit margins or delivery speed.
Requirements:
- Experience: 5-7+ years of relevant program management experience, with a track record of progressive responsibility. Must include 2+ years of people management focused on coaching, performance development, and team scaling.
- Technical program management: deep experience working directly with data science, engineering, and analytics teams. Familiarity with analytical concepts, statistics, or research methods is required; an advanced degree in a related field is a plus.
- Process architecture: expertise in designing and optimizing project management ecosystems (e.g., Asana, Jira, Monday). You don't just use the tools; you architect them to drive efficiency and reporting.
- Change management: demonstrated success in driving the adoption of new workflows across diverse teams, navigating resistance and ensuring cultural alignment with new operational standards.
- Operational execution: a proven track record of managing complex technical projects from inception to delivery, including master scheduling, resource forecasting, budgetary oversight, and proactive risk mitigation.
- Cross-functional influence: the ability to negotiate and build consensus across internal teams without direct authority, particularly when balancing competing priorities between technical execution and client needs.
- Communication: exceptional communication skills, with the specific ability to synthesize complex technical, statistical, or political concepts for non-technical audiences and executive stakeholders.
- Work style: highly organized and self-motivated, with the judgment to operate independently in a fast-paced environment while maintaining a collaborative, solution-oriented attitude.
Benefits:
- Salary: $125,000-140,000
- Premier health, dental, and vision insurance plans
- 401K matching
- Unlimited paid time off
- Paid personal and volunteer leave
- 13 paid holidays
- 15 weeks paid parental leave
- Professional development stipend & tuition reimbursement
- Macbook Pro laptop & tech accessories
- Bring Your Own Device (BYOD) stipend for mobile device
- Employee Assistance Program (EAP)
- Supportive & collaborative culture
- Flexible working hours
- Remote friendly (within the U.S.)
- Pre-tax transportation options for commuting to our office in Washington, DC
- Lunches and snacks
- And more!
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