Associate Director, Project Management

Posted 2hrs ago

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Job Description

Associate Director leading project management for Indero’s dermatology and rheumatology clinical research CRO. Overseeing clinical trial delivery, teams, resources, compliance, and sponsor satisfaction.

Responsibilities:

  • Provide senior leadership and line management oversight for the Project Management function
  • Ensure consistent, high-quality project delivery aligned with company strategy, policies, SOPs, and global regulatory requirements
  • Build, develop, and lead the Project Delivery Project Management team
  • Ensure appropriate resourcing and drive operational excellence across awarded studies
  • Integrate project delivery with cross-functional departments to enable collaboration, scalability, and sponsor satisfaction
  • Oversee employee onboarding, training, professional development, competency development, and retention support
  • Act as a strategic partner to senior leadership and translate business objectives into effective delivery models
  • Provide leadership and direction for the Project Delivery function and support workforce planning
  • Contribute to continuous improvement initiatives across project delivery, systems, and workflows
  • Lead, coach, and oversee the performance of Project Managers, including PM I, PM II, and Senior PMs
  • Own hiring of new Project Managers
  • Support career development through feedback, goal setting, performance reviews, and succession planning
  • Foster a collaborative, high-accountability team culture
  • Serve as the first point of contact for employee relations matters
  • Oversee preparation, monitoring, and reporting of departmental KPIs
  • Identify workflow streamlining, process improvement, efficiency, and standardization opportunities
  • Ensure effective adoption of clinical trial systems, technology tools, company systems, and workflows
  • Ensure high-quality execution of Project Management activities and sponsor-aligned project delivery
  • Review project scope, timelines, budgets, and complexity for resource allocation and forecasting
  • Partner with Project Directors on resource deployment, workload, performance, capability, and project delivery needs
  • Identify resource gaps, training needs, and succession risks and implement mitigation plans
  • Ensure projects are delivered on time, within budget, and according to contractual commitments
  • Ensure business continuity and client satisfaction
  • Advise on proactive risk and issue management and mitigation strategies
  • Mentor Project Managers in proactive planning, stakeholder management, and problem resolution
  • Share lessons learned and best practices with internal stakeholders
  • Partner with senior leadership to ensure consistency, scalability, and alignment of delivery practices
  • Contribute to the long-term vision and continuous improvement of the Project Delivery department
  • Ensure compliance with SOPs, Good Clinical Practices (GCP), ICH guidelines, and global regulatory requirements
  • Write, review, and maintain SOPs, tools, and process documentation
  • Support audit and inspection readiness
  • Perform other responsibilities when qualified and appropriately trained
  • About Indero: provide full-service dermatology and rheumatology clinical research and trial delivery for biotech and pharmaceutical sponsors

Requirements:

  • B.Sc. in a field relevant to clinical project management
  • PMP certification an asset
  • Minimum of 7 years of combined experience in clinical research and project management within a biotechnology, pharmaceutical, or CRO industry
  • Demonstrated leadership and line management experience, preferably within a CRO environment
  • Strong leadership, judgement, problem-solving, organizational, and communication skills
  • Ability to work effectively in a fast-paced, evolving environment and manage multiple priorities
  • Ability to build strong relationships with internal teams, sponsors, and external partners
  • Excellent proficiency with Microsoft Office (Word, Excel, Power Point)
  • Willingness to travel up to 10% of the time
  • Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines
  • Applicants must be legally able to work in the EU

Benefits:

  • Permanent full-time position
  • Flexible schedule
  • Vacation
  • Home-based position
  • Ongoing learning and development
  • Attractive advancement opportunities
  • Up to 10% travel allowance/requirement