Associate Director, Project Management
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Job Description
Associate Director leading clinical trial project management teams at Indero, a global dermatology and rheumatology CRO. Overseeing delivery, resourcing, compliance, and sponsor satisfaction across studies.
Responsibilities:
- Provide senior leadership and line management oversight for the Project Management function
- Ensure consistent, high-quality project delivery across the portfolio in alignment with company strategy, policies, SOPs, and global regulatory requirements
- Build, develop, and lead a high-performing Project Delivery Project Management team
- Ensure appropriate resourcing and drive operational excellence across awarded studies
- Integrate project delivery with cross-functional departments to enable collaboration, scalability, and sponsor satisfaction
- Oversee employee training, professional development, compliance, and leadership capability development
- Partner with senior leadership to translate business objectives into effective delivery models
- Provide leadership and direction for the Project Delivery function and support workforce planning
- Lead, develop, hire, coach, and manage Project Managers, including PM I, PM II, and Senior PMs
- Oversee onboarding, role-specific training, competency development, feedback, performance reviews, succession planning, and employee relations
- Ensure staffing models support business needs, delivery excellence, and sustainable workload balance
- Oversee preparation, monitoring, and reporting of departmental KPIs
- Identify workflow streamlining, process improvement, efficiency, and standardization opportunities
- Ensure effective adoption of clinical trial systems, technology tools, company systems, workflows, and processes
- Review project scope, timelines, budgets, complexity, resource allocation, and forecasting
- Partner with Project Directors on resource deployment, performance, workload, capability, and mitigation plans
- Ensure projects are delivered on time, within budget, contractual commitments, quality standards, business continuity, and client satisfaction
- Serve as a senior advisor for proactive risk and issue management
- Mentor Project Managers in planning, stakeholder management, and problem resolution
- Share lessons learned and best practices with internal stakeholders
- Write, review, and maintain SOPs, tools, and process documentation
- Support audit and inspection readiness
- Perform other assigned responsibilities when qualified and adequately trained
Requirements:
- B.Sc. in a field relevant to clinical project management
- PMP certification an asset
- Minimum of 7 years of combined experience in clinical research and project management within a biotechnology, pharmaceutical, or CRO industry
- Demonstrated leadership and line management experience, preferably within a CRO environment
- Strong leadership, judgement, problem-solving, organizational, and communication skills
- Ability to work effectively in a fast-paced, evolving environment and manage multiple priorities
- Ability to build strong relationships with internal teams, sponsors, and external partners
- Excellent proficiency with Microsoft Office (Word, Excel, Power Point)
- Willingness to travel up to 10% of the time
- Good knowledge of good clinical practices and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines
- Must be legally able to work in the EU
Benefits:
- Permanent full-time position
- Flexible schedule
- Vacation
- Home-based position
- Ongoing learning and development
- Attractive advancement opportunities
- Equal opportunity and accommodations throughout the recruitment and selection process, upon request
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