ATC, Customer Support
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Job Description
Customer Support Agent at MDY handling Latinoamérica telecommunications inquiries. Providing administrative support and resolving customer issues for Claro HFC service.
Responsibilities:
- Atención al Cliente Claro HFC – Administrativo
- Manejo de quéjas y resolución de problemas
- Gestión de la información del cliente
- Coordinación con otros departamentos para asegurar la satisfacción del cliente
- Colaboración en proyectos y procesos del equipo
Requirements:
- Estudios Secundaria
- Experiencia menos de 1 año
- Habilidades Teleoperador
- Atención al cliente
- Call center
Benefits:
- Salario básico (pagos quincena y fin de mes)
- Bono de desempeño S/200
- Bono por condicion remota S/26
- Capacitación pagada S/350
- Línea de carrera rápida
- Convenios educativos en UPN, ISIL EUROIDIOMAS, ENTRE OTROS
- Cupones de descuento en ROKYS, CINEPLANET, STARBUCKS, EMPRESAS DE VIAJE, ETC
- Seguro de salud particular gratuito + cobertura familiar
- Apoyo en salud mental psicologico
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