Atención al Cliente
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Asesor telefónico remoto atendiendo consultas de clientes Claro Postpago para MDY, empresa transnacional de BPO. Turno vespertino, sin ventas y con o sin experiencia.
Responsibilities:
- Atender a los clientes vía llamada sobre consultas, dudas e inquietudes relacionadas con su servicio móvil Claro
- Brindar atención al cliente para la campaña Claro Postpago
- Gestionar las interacciones desde modalidad remota
- Participar en capacitaciones cortas y pagadas
Requirements:
- Educación secundaria
- Experiencia profesional: menos de 1 año
- Sistema operativo Windows 11 Pro, Enterprise o Workstation
- 8 GB de RAM
- Conexión cableada
- Contar con diadema (headphones) y cámara web
- Disponibilidad para trabajar tiempo completo, 8 horas, entre 2:00 PM y 12:00 AM
- Descanso rotativo entre jueves y domingo
- Capacidad para atender consultas de clientes vía llamada
Benefits:
- Bono por modalidad de trabajo
- Bono de productividad
- Capacitaciones pagadas y cortas
- Pagos quincenales
- Línea de carrera
- Excelente clima laboral
- Atención médica telefónica para ti y 4 familiares, 24/7 todo el año
- Asesoría nutricional y psicológica telefónica 24/7
- Descuentos corporativos
- Beneficios en Cineplanet
Similar Jobs
Team Lead, Customer Service – Support
Team Lead Customer Support bei Recare, einem deutschen HealthTech-Unternehmen für digitales Entlassmanagement. Führung des Supports, KPI-Steuerung und Integration KI-gestützter Support-Lösungen.
Senior Manager, Vendor Operations, Customer Support
Senior manager leading Airbnb’s outsourced customer support operations across EMEA and LATAM. Improving NPS, vendor performance, and customer trust through data-driven team leadership.
Customer Support Specialist
Customer Support Specialist managing EMX support cases for IFS, a global enterprise software company. Investigating aviation software issues and coordinating resolution with technical teams.
Customer Support Representative
Customer Support Representative providing phone and email support for customers and suppliers. Troubleshooting orders, sales, and basic technical issues while documenting cases in CRM and ticketing systems.
Customer Support
Customer Support Representative resolving member, client, provider, and partner inquiries for VSP Vision’s eye-care business. Handling orders, claims, payments, complaints, and customer education remotely.
Manager, Customer Experience – Healthcare Delivery
Customer experience manager improving patient feedback across CVS Health's MinuteClinic, Oak Street Health, and Signify. Analyzing insights, managing CX programs, and guiding healthcare delivery improvements.
Spanish Bilingual Customer Care Agent
Spanish bilingual customer care agent supporting Embrace Pet Insurance customers with policy changes, coverage questions, and claims. Handling high-volume phone and email inquiries remotely.
Advising Support Representative
Advising Support Representative supporting Capella University learners with academic records, policies, financing, and advising resources. Resolving requests through phone, text, email, and casework.
Sales Support Specialist
Sales Support Specialist supporting ABB’s electrification products through technical solutions, documentation, CRM, and customer issue resolution. Developing new business opportunities across the U.S. market.
Customer Support Specialist – Zendesk
Customer Support Specialist supporting marketplace users and business partners across phone, email, SMS, and chat. Resolving complaints, escalations, disputes, and safety concerns for Australian and UK customers.
Customer Support Representative – Contract
Customer Support Representative resolving digital platform inquiries for a growing media platform. Managing HubSpot tickets, troubleshooting issues, and improving customer support operations.
Clinical Support Specialist
Clinical Support Specialist training hospitals and supporting adoption of Hyperfine’s portable Swoop MRI system. Providing clinical expertise, implementations, demonstrations, and customer-site support across the assigned western territory.
Client Support Specialist
Business Intelligence Associate Analyst supporting data reporting and insights for Ensemble’s healthcare revenue cycle management solutions. Preparing, validating, and organizing data for stakeholder decisions.
Customer Support Consultant, E-commerce
Customer Support Consultant handling e-commerce customer inquiries for SupportYourApp, a global Intelligent Support-as-a-Service provider. Resolving shipping, returns, orders, and price adjustments remotely.
Employee Support Specialist – HR, Payroll, Global Employment
Employee Support Specialist supporting Remote People’s global payroll and employment platform across EMEA. Managing employee lifecycle cases involving payroll, benefits, contracts, onboarding, and compliance.
Pharmacy Technician, Retail Customer Care
Remote CVS Health pharmacy technician handling prescription inquiries and customer care. Verifying medications, processing prescriptions, and escalating complex issues from Rhode Island.
Customer Experience Mobilization – PM/BA, Financial
CX mobilization PM/BA supporting Gainwell Technologies’ healthcare contact center launches. Managing requirements, project artifacts, financial variance analysis, and Medicaid-related client delivery.
Customer Support Specialist – SAAS
Customer Support Specialist supporting Fergus SaaS customers across phone, email, chat, and tickets. Troubleshooting product issues and improving self-service content from the Philippines.
Licensed Customer Experience, Team Lead
Licensed customer service team lead coaching insurance representatives at Aspire General Insurance Services. Improving customer experience, compliance, staffing, and call-center performance.
Cantonese/English Customer Support Agent
Cantonese/English Customer Support Agent assisting gaming, e-commerce, and tech customers for 5CA. Troubleshooting issues through email, chat, social media, and phone.