AVP, Technical Success
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Job Description
Lead Technical Success team at Mosaic Clinical Technologies, driving adoption and optimizing workflows. Ensure efficient deployments in radiology and build cross-functional partnerships.
Responsibilities:
- Lead and develop the Technical Success team, fostering a high‑performance, collaborative culture.
- Ensuring compliant, effective deployments across practices.
- Develop and execute strategies that drive MosaicOS™ adoption, workflow optimization, and measurable improvements in clinical efficiency and user satisfaction.
- Build strong relationships with practice leaders and radiologists, serving as a trusted advisor and escalation point while championing end‑user needs.
- Partner cross‑functionally with Product, Engineering, Legal, and Compliance to support road‑mapping and continuous platform improvement.
- Analyze usage data, adoption trends, and workflow metrics to identify risks, opportunities, and optimization strategies; present insights to senior leadership.
Requirements:
- Bachelor’s degree or equivalent experience
- 10+ years in medical imaging workflow leadership
- 5+ years in radiology environments
- Deep expertise in radiology infrastructure, PACS/RIS, AI‑assisted tools, and clinical workflow technologies.
- Proven success leading technical teams, managing complex deployments, and driving end‑user adoption in healthcare settings.
- Exceptional communication, relationship‑building, and executive‑level influencing skills.
- Strong analytical, problem‑solving, and time‑management abilities with a track record of improving operational efficiency
Benefits:
- Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
- Compensation Reviews, Career Growth Opportunities
- Flexible Remote Schedules
- Generous PTO Plans and Paid Holidays
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