B2C Game Launch Operations Specialist
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Job Description
B2C Game Launch Operations Specialist validating game launches for High 5 Casino. Ensuring player-ready game releases across mobile and web platforms with a focus on quality assurance.
Responsibilities:
- Validate all new game launches before release across High 5 Casino
- Test gameplay flows to catch obvious bugs, broken states, freezes, missing assets, or UI issues
- Verify correct play amount ladders, denomination values, and configuration settings
- Ensure all social-friendly terminology is implemented correctly across game UI, paytables, and feature messaging
- Confirm provider naming conventions, jackpot labels, bonus features, and side mechanics display properly
- Check mobile and desktop presentation for scaling, clipping, responsiveness, and readability
- Document launch blockers clearly and escalate issues to internal teams
- Maintain launch checklists and release trackers to support high-volume provider deliveries
- Help coordinate provider release batches and backlog clearing as needed.
Requirements:
- Experience in game testing, release validation, content operations, or digital product support
- Strong attention to detail and ability to work efficiently in a high-volume launch environment
- Comfort validating both web and mobile game experiences
- Ability to spot configuration issues related to play amounts, terminology, metadata, and UI presentation
- Experience working with checklists, spreadsheets, issue trackers, and launch documentation
- Strong written communication skills for issue reporting and escalation
- Ability to manage repetitive workflows while maintaining accuracy and speed
- Nice to have: Experience in social casino, iGaming, sweepstakes casino, or mobile gaming
- Familiarity with provider-based game integrations
- Experience using Jira, CMS tools, spreadsheets, or release trackers
- Understanding of game economy settings, play ladders, and bonus feature validation
- Experience supporting high-volume content launches or release backlogs
Benefits:
- Remote work options
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