Benefits Specialist
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Job Description
Benefits Specialist responsible for managing employee benefits at Zenith American Solutions. Overseeing health, dental, vision, and retirement plans while addressing employee inquiries and compliance matters.
Responsibilities:
- Administer and manage group health, dental, vision, life, disability, and 401(k), including complex enrollments, life events, and compliance reporting
- Respond to employee inquiries regarding benefits eligibility, plan provisions, claims and coverage issues
- Process benefits enrollments, changes, and terminations
- Act as primary liaison between the organization and benefits vendors or third-party administrators to resolve escalated issues
- Prepare and maintain documentation related to benefit plans and leave administration in compliance with applicable federal and state regulations
- Analyze data trends and employee feedback to recommend enhancements or changes to benefit offerings
- Support benefits renewal processes, including reviewing proposals and negotiating contracts
- Support with benefits-related audits, including trust benefit audits, monthly employee deduction audits, 401(k) audits
- Coordinate and manage all leave of absence programs including: FMLA, State-mandated leaves, personal leaves, and company-sponsored leaves policies
- Oversee and manage Workers’ Compensation claims, coordinating with external claims managers and tracking incidents through resolution
- Manage annual Workers’ Compensation Audit with third-party vendor
- Coordinate and conduct benefits program education sessions throughout the year with employees and managers
- Performs other duties as assigned
Requirements:
- High School diploma or GED required
- 2+ years of experience in benefits administration or a related HR role
- Strong understanding of federal and state regulations governing benefits, including ERISA, HIPAA, COBRA, ACA, and FMLA
- Excellent communication, problem-solving and organizational skills
- Proficiency in HRIS and benefits management with the Workday platform
- Highly organized, self-motivated, and detail oriented
- High proficiency with Microsoft Excel
- Ability to absorb new information and processes quickly
Benefits:
- health, dental, vision, life, and disability insurance
- 401(k) plan with company match
- paid time off (PTO)
- opportunities for growth
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