Bilingual Cardiovascular Clinical Guide – Health Coach
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Job Description
Health Coach supporting members with hypertension care through virtual platform. Delivering assessments, coaching, and coordinating resources for better health outcomes.
Responsibilities:
- Screen members for eligibility in the Hypertension Clinic
- Provision BP monitors, assess proper measurement technique, and reinforce accurate self-monitoring practices
- Conduct comprehensive hypertension assessments, including review of medical history, medications, adherence patterns, and lifestyle habits
- Deliver intensive lifestyle and nutrition counseling focused on sodium and alcohol reduction, weight management through heart-healthy eating and portion control, increased physical activity, and smoking cessation support
- Identify barriers to healthy behaviors and coach members toward realistic, sustainable health goals
- Utilize motivational interviewing skills with the goal to influence positive sustained behavioral changes
- Maintain accurate and timely documentation of all member interactions
- Schedule follow-up appointments with yourself, program providers, or the member’s primary care provider as needed
- Connect members with the right resources within Devoted to troubleshoot clinical or care-coordination issues
- Coordinate multidisciplinary care with Devoted teams, including Specialty Care NPs, Clinical Pharmacists, Social Workers, Behavioral Health, Community Guides (financial assistance), Clinical Associates, and Outbound Guides
- Serve as the member’s primary point of contact throughout program enrollment, guiding them through the care journey
- Synchronize and communicate care plans with PCP or other community care providers
- Conduct outreach calls to members as needed
- Identify and close applicable Stars measure gaps during member visits to support quality and performance goals
Requirements:
- Certified health coach required
- At least 2 years of work experience in longitudinal chronic disease management (e.g., primary care, specialty care, etc.)
- Spanish bilingual
Benefits:
- Employer sponsored health, dental and vision plan with low or no premium
- Generous paid time off
- $100 monthly mobile or internet stipend
- Stock options for all employees
- Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
- Parental leave program
- 401K program
- And more....
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