Bilingual Licensed Healthcare Insurance Agent – Spanish-English
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Job Description
Licensed healthcare insurance agent helping U.S. customers choose and renew health plans for TTEC, a global customer-experience technology and managed-services company. Providing bilingual Spanish-English sales and service remotely.
Responsibilities:
- Assist individuals in understanding their coverages and selecting the right products, services and best solutions for their personal health and financial needs
- Provide full lifecycle customer service and sales through inbound interactions and outbound follow-up calls
- Respond to customer inquiries with compassion and active listening
- Select the best solution efficiently
- Identify additional customer needs and help customers upgrade products or services
- Complete the sale or renewal of health plans suited to customer needs
- Contribute to customer experience and overall team success
- Report to a Team Lead
Requirements:
- Current health insurance license in your state of residence
- High-speed internet with more than 25 Mbps download and 10 Mbps upload
- Minimum six months of sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- Strong customer service orientation, empathy, compassion and listening skills
- High school diploma or equivalent
- Strong computer navigation skills and experience
- Ability to work 100% remotely
- Spanish-English bilingual ability
Benefits:
- Supportive of your career and professional development
- Inclusive culture and community minded organization where giving back is encouraged
- All license fees provided by TTEC as your employer
- Continuing education paid by TTEC
- Performance-based bonus
- PTO
- Tuition reimbursement
- Health and wellness incentives
- Instructor-led online training
- Individualized coaching
- Thousands of free courses to support your growth
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