Bilingual Marketing, Administrative Assistant
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Job Description
Bilingual assistant managing social media, client translation, scheduling, and legal administration. Supporting Shalhoub Law’s personal-injury advocacy and community growth remotely.
Responsibilities:
- Create static social media posts and manage video content distribution across platforms
- Provide real-time English-Spanish translation during consultations and client interactions
- Conduct assigned client check-ins and follow-ups, including gathering treatment updates and requested information
- Handle scheduling and general administrative tasks
- Manage marketing, networking, and community engagement calendars
- Coordinate commitments, events, and business-development activities
- Assist with short website content pieces depending on experience
- Assist with template-driven legal administrative tasks, including initial letters, intake documents, and medical-record requests
- Provide phone coverage support when necessary
Requirements:
- Fluent in English and Spanish, with ability to translate in real time during client interactions
- 2–3+ years of experience working with a U.S.-based company, ideally involving social media, content creation, customer service, or administrative support
- Experience creating and managing social media content across multiple platforms
- Exemplary verbal and written communication skills
- Professional client and third-party service skills
- Experience with scheduling, document preparation, and managing multiple responsibilities
- Highly organized
- Ability to recognize when a question falls outside responsibilities, avoid speculation, and escalate inquiries appropriately
- Previous legal or law firm experience is a plus but not required
- Ability to learn established processes and follow templates accurately
- Comfortable working fully remotely with consistent availability, responsiveness, and effective collaboration during 9:00 AM–5:00 PM Eastern working hours
Benefits:
- Growth opportunities to expand responsibilities and learn additional legal and administrative functions
- Collaborative environment working closely with firm leadership
- Insights into legal processes and business development
- Diverse responsibilities across marketing, client service, scheduling, and administrative support
- Community engagement opportunities supporting relationship-building and expanding the firm's presence
- Fully remote work arrangement
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