Bilingual Patient Sales Specialist
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Job Description
Bilingual Patient Sales Specialist converting inbound inquiries into consultations and procedures for a premium concierge healthcare clinic. Managing CRM leads and bilingual patient follow-ups remotely across LATAM.
Responsibilities:
- Own the full remote patient journey
- Convert inbound inquiries into booked consultations and procedures
- Manage inbound leads
- Educate prospective patients on services
- Execute structured follow-ups across warm and cold leads
- Maintain a clean CRM pipeline
- Improve conversion rates and maintain a consistently qualified pipeline
- Refine the remote sales process as systems are built out
- Provide discreet, sophisticated, and high-touch service to high-net-worth clientele
Requirements:
- 3+ years of consultative or high-touch/service-based sales experience with ownership of the full lead-to-close cycle
- Hands-on experience managing a sales pipeline in a CRM platform such as HubSpot, Salesforce, GoHighLevel, or Podium
- Demonstrated record of converting inbound leads into booked appointments, consultations, or sales
- Experience translating complex, technical, or medical information into clear, persuasive messaging for prospective customers
- Experience executing structured follow-up sequences for warm and cold leads
- C2 English and C1+ Spanish (CEFR) for bilingual, client-facing patient communication
- Nice-to-have: experience in healthcare, aesthetics, wellness, or patient-facing sales
- Nice-to-have: background in luxury hospitality or premium client services
- Nice-to-have: familiarity with EMR systems such as Athena Health or eClinicalWorks, or healthcare workflows
- Nice-to-have: exposure to high-growth startups or rapidly scaling environments
Benefits:
- Competitive salary based on experience and skills
- Fully remote work from anywhere
- Team incentives and recognition for maintaining 100% CRM hygiene and on-time reporting
- Generous PTO in accordance with company policy
- HMO coverage after 3 months for full-time employees based in the Philippines
- Direct mentorship from international industry experts
- Ongoing learning and development resources
- Global networking opportunities
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