Billing Administrator
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Job Description
Billing Administrator managing invoicing, reconciliations, collections, and month-end reporting. Fully remote from South Africa for a UK-based employer.
Responsibilities:
- Own the billing cycle end to end
- Raise and issue customer invoices on schedule, checking rates against contracts
- Reconcile billing records against payments received and flag discrepancies
- Handle billing queries from UK customers by email and phone
- Chase overdue accounts politely and escalate persistent non-payers
- Process credit notes, refunds and adjustments with proper approval
- Prepare monthly billing reports and support the month-end close
- Deal directly with UK customers when billing queries arise
- Work across the full billing process within a small finance team
Requirements:
- Two or more years in billing, invoicing, accounts receivable or credit control
- Experience with accounting software such as Xero, Sage, QuickBooks or NetSuite
- Confident with Excel or Google Sheets, including lookups and pivot tables
- A careful eye for detail and comfort querying numbers that look wrong
- Clear written and spoken English for customer-facing correspondence
- A quiet home workspace, reliable fibre or LTE, and backup power
- Availability to work 09:00–17:00 UK time (11:00–19:00 SAST)
Benefits:
- A steady monthly salary, paid reliably
- 100% remote — work from anywhere in South Africa
- UK business hours with a clear month-end rhythm
- Long-term placement with a UK employer, supported by Remote Recruitment throughout
- Quiet home workspace, reliable fibre or LTE, and backup power
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