Billing Correspondence Coordinator I – Correspondence Billing Specialist
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Job Description
Billing Correspondence Coordinator reviewing correspondence requests and updating billing systems for Labcorp healthcare services. Requires effective communication and adaptability in a fast-paced environment.
Responsibilities:
- Review Correspondence request to send invoices, transfer, make adjustments, research and make claim and/or invoice updates in billing system
- Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up
- Adaptability: feel comfortable with a changing environment such as changing duties, priorities and SOPs
- Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request
- Follow Approved SOP’s to update and provide necessary information to resolve correspondence request
Requirements:
- High School Diploma or equivalent
- 2 years or more work experience
- 1 or more years of experience as a Labcorp Healthcare Billing Specialist
- 2 or more years of experience utilizing Labcorp billing applications including mPower, LCBS, LCLS, Mobius, and Artiva
- 2 or more years of experience in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations
- Demonstrates effective written communication when interacting with internal and external customers
- Maintains organization while managing multiple requests with varying levels of complexity
- Adapts to changing priorities, processes, procedures, and business needs
Benefits:
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
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