Billing Analyst
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Job Description
Billing Analyst responsible for processing invoices and supporting business objectives at Mitratech. Collaborating with various departments to resolve billing issues and enhance billing processes.
Responsibilities:
- Ensure prompt and accurate billing and provisioning of customer accounts
- Review customer contracts and orders for completeness and accuracy in accordance with our revenue recognition policies
- Build, maintain, and produce reports as necessary to support business objectives
- Assist the management team with preparation of reports and analysis
- Field Customer inquiries relating to invoices, payments, and contractual obligations
- Work collaboratively and build strong relationships across the organization with Sales, Sales Operations, Revenue, Professional Services, and Customer Success teams
Requirements:
- 2+ years of billing experience
- Salesforce billing experience preferred
- Excellent customer service orientation and interpersonal skills
- High proficiency or fluency in English - written and verbal
- Superior critical thinking, analytical and problem-solving skills
- Superior attention to detail and accuracy
- Experience in Microsoft Excel is required
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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