Patient Billing Representative

Posted 3ds ago

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Job Description

Join as a Patient Billing Specialist supporting healthcare billing inquiries and payment processes. Delivering empathetic service while navigating billing systems and policies in a remote position for specified states.

Responsibilities:

  • Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
  • This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies.
  • Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

Requirements:

  • Customer service or call center experience required.
  • Healthcare billing, insurance, or claims experience strongly preferred.
  • Payment processing or financial transaction experience preferred.
  • High school diploma or GED required; additional billing or healthcare education a plus.
  • Technical proficiency with EMR systems and standard computer applications.
  • Ability to work independently in a remote or virtual environment.
  • Must be able to speak, read, write, and understand English.
  • Background check required in accordance with applicable laws.

Benefits:

  • Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
  • Working hours between - 8:00am-8:00pm (EST) ; Work Days - M-F
  • Paid Training - typically 2 weeks in length from 9:00am-6:00pm Mon-Fri (EST)
  • Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days