Business Analyst – 6 Month FTC
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Job Description
Business Analyst shaping academic affairs transformation at Arden University, a flexible higher-education provider. Translating complex needs into requirements, process improvements, and systems change.
Responsibilities:
- Join the Provost’s Office at the centre of the University’s strategic transformation
- Uncover business needs and translate them into high-quality requirements specifications
- Work with Product Teams, Academic Affairs leaders, and Professional Services
- Lead discovery and analysis of new opportunities
- Champion smarter and more efficient processes
- Provide trusted insight to senior decision-makers, including the Provost and Product Owners
- Support initiatives from early-stage exploration through testing, launch, and hypercare
- Help ensure new systems and processes are robust, user-centred, and aligned with the University’s long-term vision
- Shape strategic priorities and contribute to continuous improvement and innovation in Academic Affairs
Requirements:
- Proven track record of relevant extensive work experience, demonstrating deep, specialised and/or broad knowledge gained through progressively more complex roles
- Strong ability to analyse complex problems, identify opportunities, and translate insights into actionable recommendations
- Confident working with senior leaders, cross-functional teams, and diverse stakeholders to build alignment and drive outcomes
- Skilled in mapping, evaluating, and enhancing processes
- Experience eliciting, documenting, and validating requirements for new initiatives
- Comfortable supporting end-to-end project lifecycles from discovery and design through testing, launch, and hypercare
- Able to present complex information clearly and persuasively to decision-makers at all levels
- Analytical, collaborative, and forward-thinking professional able to thrive in complex environments
Benefits:
- 30 days holiday + bank holidays on-top
- Christmas closure
- Generous Aviva pension plan, company contributions starting from 7%
- BUPA Cash Plan
- Private Medical Insurance
- Access to Perkbox benefits
- Study any Arden course for free
- Discount for all family and friends
- ‘Golden Ticket’ allowing you to gift anyone in your life a free Arden education
- Remote working arrangement with little to no travel into office or campus locations
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