Business Analyst III
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Job Description
Business Analyst III supporting State Health Benefits Plan at Horizon. Conducting data analysis and developing scalable solutions for operational challenges.
Responsibilities:
- Conduct detailed root cause analysis on service or operational issues
- Develop and maintain forecasting models and analytics dashboards using modern tools such as Excel, SQL, and BI platforms (Power BI/Tableau)
- Integrate data across multiple systems and ensure data integrity for reporting and operational decision-making
- Translate business needs into clear functional requirements and partner with IT to build, enhance, or troubleshoot system capabilities
- Develop data-driven recommendations and implement process improvements that enhance efficiency, accuracy, and customer experience
- Lead or contribute to project teams, facilitate working sessions, and deliver presentations to internal and external stakeholders
- Own or support User Acceptance Testing (UAT), including test planning, execution, documentation, and validation of system enhancements or fixes
- Prepare documentation for internal/external audits and support audit reviews by validating findings, addressing discrepancies, and recommending corrective actions
- Provide mentorship and guidance to junior analysts, assist with onboarding new team members, and support workload distribution where needed
Requirements:
- High School Diploma/GED required
- Bachelor’s degree preferred (or equivalent experience in an analytical or operational capacity in lieu of degree)
- Minimum of seven (7) years' experience in an operational or analytical role
- Knowledge of Healthcare industry required
- Knowledge of Project Management methodologies
- May require knowledge of Horizon Blue Cross Blue Shields products and services
Benefits:
- Comprehensive health benefits (Medical/Dental/Vision)
- Retirement Plans
- Generous PTO
- Incentive Plans
- Wellness Programs
- Paid Volunteer Time Off
- Tuition Reimbursement
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