Business Analyst
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Job Description
Salesforce Business Analyst enabling tailored Salesforce solutions for clients. Fostering business growth through process automation, configuration, and project coordination in a collaborative environment.
Responsibilities:
- Collaborate with stakeholders to gather and document business requirements, identifying opportunities for process improvements within Salesforce
- Implement hands-on Salesforce customizations, including workflows, reports, dashboards, and security settings, with guidance from technical leads
- Ensure data integrity, migration, and optimization within Salesforce, supporting business intelligence and reporting needs
- Develop user guides, training videos, and tip sheets to support user adoption and ensure the successful implementation of new processes
- Provide regular updates on project progress, escalate risks before they become issues, and ensure effective communication within the project team
- Work closely with internal teams and clients to align project deliverables with business objectives and user expectations
- Operate within Agile or Scrum methodologies to ensure efficient project management and continuous delivery
Requirements:
- Demonstrated experience in leading initiatives or projects with cross-functional teams
- Hands-on Salesforce configuration expertise with knowledge of automation, reporting, and security best practices
- Ability to clearly articulate the value of assigned tasks and communicate effectively with technical and non-technical stakeholders
- Experience working with Scrum or Agile methodologies to deliver high-quality, iterative solutions
- Highly organized with the ability to manage multiple priorities and deadlines efficiently
- Existing Salesforce certifications or demonstrated success on Trailhead are highly preferred.
Benefits:
- Full-time position with a competitive salary
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with 50% employer match up to 4%
- Unlimited PTO to maintain work-life balance
- Parental leave for new parents
- Paid company holidays
- Salesforce certification reimbursement
- Performance-based bonus eligibility
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