Business Process Consultant
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Job Description
ServiceNow Agentic AI Business Process Consultant for REDE Consulting, designing AI-enabled IRM and TPRM processes. Engaging with clients to adopt AI-driven automation solutions across various regions.
Responsibilities:
- Lead discovery workshops and map as-is / to-be IRM, TPRM, and BCM processes
- Identify and design high-impact Agentic AI use cases (autonomous assessments, AI-generated BIAs, continuous monitoring, due diligence automation)
- Define AI workflows, prompts, agent roles, guardrails, and evaluation logic in collaboration with technical teams
- Design ServiceNow IRM, TPRM, and BCM workflows aligned with regulatory frameworks
- Create user stories, process documentation, and support client demos and adoption
Requirements:
- 2-4 years of experience in risk management, TPRM, compliance, or operational resilience
- Hands-on experience with ServiceNow IRM, TPRM, or BCM
- Strong understanding of enterprise risk and compliance processes
- Familiarity with Generative AI, Now Assist, or AI-driven process automation
- Excellent stakeholder communication and documentation skills
Benefits:
- Remote-first role across India, USA, and Europe
- Strong focus on learning, certification, and career acceleration
- Opportunity to shape a growing global ServiceNow IRM & AI practice
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