Tech Lead – ServiceNow
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Job Description
Tech Lead for ServiceNow overseeing development teams and translating business needs into technical solutions in São Paulo. Ensuring project delivery and team guidance for optimal processes.
Responsibilities:
- Lead the development team
- Translate business needs to developers
- Guide the team with a focus on processes to be followed and priorities to be set
- Ensure optimal project delivery
- Maintain communication with other teams collaborating on the project
Requirements:
- Development Technical Lead (ServiceNow Tech Lead)
- Senior professional with experience as a ServiceNow specialist
- Knowledge of ServiceNow components, modules, and capabilities
- Strong experience in platform development and configuration, automations, integrations, and implementation best practices
- Proficiency in JavaScript, Business Rules, Client Scripts, Script Includes, ACLs, Flow Designer, Service Catalog, and API/REST integrations
- Familiarity with key ServiceNow ecosystem modules such as ITSM, ITOM, CMDB, Discovery, and IntegrationHub
Benefits:
- Meal/Food allowance (Alelo)
- Health insurance — Notre Dame Intermédica | Hapvida: 100% of the employee premium covered and 50% for dependents; copayment applies
- Extended maternity and paternity leave
- Partnerships with higher education institutions and language schools offering discounts (for the employee and direct dependents)
- Pharmacy discounts through partnerships with Droga Raia and Drogasil (Univers app)
- Support for certifications (according to the area of work)
- Company-provided laptop
- Employee referral bonus
- Internal relocation program
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