Business Systems Administrator
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Job Description
Business Systems Administrator managing strategy and development within Salesforce for Clari + Salesloft. Focused on optimization and integration of business systems to enhance operations.
Responsibilities:
- Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
- Analyze and monitor system usage to identify opportunities for increased adoption, improved utilization, and enhanced value
- Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
- Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
- Lead ideation, development, and delivery for AI use cases
- Integrations and advanced configurations/support
- Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
- Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
- Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
- Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance
Requirements:
- Bachelor's degree
- Hands-on experience as a Salesforce Administrator/Business Analyst
- Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
- Experience in Sales or Business Operations is a plus
- Experience in designing, implementing, and supporting enterprise-level business systems.
- Proven experience with system integrations and middleware technologies.
- Excellent analytical, problem-solving, and process optimization skills.
- Strong communication, collaboration, and stakeholder management abilities.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Experience with business process mapping and documentation.
- Knowledge of system configuration management principles and best practices.
- Ability to define and promote best practices for system usage and administration.
- Project management skills, including planning, execution, and risk management.
Benefits:
- Employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.
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