Business Process Redesign Consulting Director
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Job Description
Consulting Director at CNA, serving as a strategic advisor in business process redesign and project management. Focus on delivering high-impact project management and driving process improvement initiatives.
Responsibilities:
- Provides expert consulting on process improvement initiatives and business strategies.
- Partners with business leaders to identify and prioritize high-impact opportunities aligned with strategic goals.
- Manages complex projects and programs independently, assuming responsibility for pace, scope, and risk.
- Builds and maintains relationships with project sponsors and stakeholders to ensure successful outcomes.
- Supports the design and implementation of continuous process improvement programs.
- Offers thought leadership and advises on the structure and value of formalized programs centered on business process management.
- Develops and applies consistent, repeatable process assessment and redesign methodologies, tools, and techniques including root cause analysis and identification of value-add activities.
- Contributes to the development of methodologies for business process management.
- Designs tools and techniques for ongoing measurement, evaluation, and improvement of business processes.
Requirements:
- Bachelor's degree with Master’s degree preferred in a related discipline or equivalent.
- Typically, a minimum of 8 years of related work experience, including 5 or more years’ experience in process improvement or project management roles.
- P&C Insurance experience required.
- Experience managing large-scale process improvement projects.
- Certifications in Lean, Six Sigma, or project management (PMP) preferred.
Benefits:
- CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
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