Business Operations Project Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Business Operations Project Manager managing cross-functional initiatives for Brightline. Ensuring strategic priorities translate into measurable outcomes and sustainable operational practices.
Responsibilities:
- Own end-to-end delivery of high-priority cross-functional initiatives, ensuring projects are scoped, planned, resourced, and executed on time and aligned with organizational goals
- Translate organizational priorities into structured execution plans, including timelines, deliverables, and success metrics
- Act as the central coordination point for assigned initiatives, maintaining visibility into dependencies, risks, and progress across workstreams
- Proactively identify risks, bottlenecks, and tradeoffs, escalating decisions as needed to keep work moving forward
- Design, develop, and document repeatable processes, workflows, and operational playbooks that enable strategic initiatives to scale beyond one-off execution
- Own continuous process improvement as a standing responsibility, ensuring workflows evolve with organizational needs and are consistently followed
- Build and maintain comprehensive documentation (SOPs, process maps, decision frameworks, templates) that creates institutional knowledge and reduces execution friction
- Ensure processes are built for scale from the outset, not retrofitted later
- Serve as the operational point of contact for assigned strategic initiatives, partnering with department heads, cross-functional working groups, and executive leadership
- Influence without direct authority, building alignment and driving accountability across teams with competing priorities
- Facilitate strong cross-functional partnerships that accelerate execution, surface blockers early, and maintain momentum on complex initiatives
- Create visibility into project health, progress against milestones, and risks requiring attention or escalation
- Manage competing demands and shifting priorities in real time, ensuring resources are allocated effectively and trade-offs are surfaced transparently
- Maintain operational discipline in execution—meeting cadences, status tracking, decision logs, and clear accountability structures
- Partner closely with the Director of Business Operations to ensure alignment on priorities, capacity allocation, and escalation pathways
Requirements:
- 4+ years of experience in operations, project management, or business operations within high-growth, venture-backed, or similarly complex environments
- Demonstrated ability to own end-to-end delivery of complex, cross-functional projects with competing priorities and frequent ambiguity
- Proven track record designing, documenting, and implementing operational processes and workflows that scale
- Strong ability to influence without direct authority, building alignment and driving execution across diverse stakeholder groups
- Exceptional organizational, communication, and stakeholder management skills
- Familiarity with AI tools and their application in operational workflows
- Ability to analyze data and draw insights to inform decision-making (experience with data tools preferred but not required)
- Healthcare or digital health experience highly preferred
- Startup or high-growth environment experience highly preferred
- Comfort partnering with and supporting director-level and senior leaders
Benefits:
- Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k
- 12 Company Holidays, Holiday Shutdown, Paid Time Off, Parental Leave
- Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement
- Stock Options
Similar Jobs
Director of Credentialing – Business Process Management
Director of Credentialing providing strategic and operational leadership over provider credentialing and enrollment functions for healthcare clients.
Senior Business Operations Associate
Business Operations Senior Associate supporting strategic initiatives at Brightwheel in a remote role. Execute high-impact projects and build AI powered automations to drive business outcomes.
Business Operations Associate
Business Operations Associate utilizing AI to enhance operational efficiency in healthcare. Collaborating with teams to implement solutions and build reporting tools for better decision-making.
Business Process Owner – Sales
Business Process Owner role in a global leader of commerce media, empowering businesses with AI-driven decisioning. Focus on connecting shoppers and brands across the open internet.
Business Operations Specialist – Website Migrations
Junior Business Operations Specialist coordinating e-commerce website migrations to Wix for a Canadian fintech company. Focusing on data integrity, client communication, and technical troubleshooting.
Senior Director, CS Business Operations
Senior Director of Business Operations at ModMed, standardizing reporting and aligning financial strategy with operations. Leading the newly established Business Operations department for enhanced efficiency and performance.
Business Operations Coordinator
Business Operations Coordinator at an e-commerce and distribution company handling operations and sales support. Involved in data analysis, portal coordination, and outbound communication.
Business Operations Manager
Business Operations Manager overseeing operations, compliance, and financial clarity at AI cybersecurity startup. Engaging in strategic building and driving operational leverage through AI tools.
Business Process Redesign Consulting Director
Consulting Director at CNA, serving as a strategic advisor in business process redesign and project management. Focus on delivering high-impact project management and driving process improvement initiatives.
Business Operations Manager – German or French Speaking
Business Operations Manager driving growth initiatives for Whatnot, the largest livestream shopping platform in North America. Leading cross-functional teams to scale operations in international markets.
Business Operations Manager – German or French Speaking
Business Operations Manager facilitating global scaling and strategic initiatives at Whatnot marketplace. Collaborating across functions to enhance growth, development, and operational efficiency.
Business Operations Manager – Sr Manager
Business Operations Manager at Whatnot, the largest livestream shopping platform in North America and Europe. Working cross-functionally to lead initiatives and solve complex problems to unlock growth.
Lead, Business Operations – CQM
Leading operational initiatives for Headway by driving cross-functional challenges in mental healthcare access. Building scalable processes while coordinating stakeholders and leveraging data tools.
Business Operations Advisor
Business Operations Advisor at Cigna Healthcare driving initiatives across US operations. Managing cross-functional programs and executive engagements with a focus on operational excellence.
Summer Intern, Business Operations
Business Operations Intern at Henry Schein supporting ecommerce growth and operational strategy. Collaborating across various teams to improve processes and drive efficiency.
Business Operations Specialist
Business Operations Specialist overseeing company accounting and facilitating customer service processes. Ensuring timely billing management and maintaining operational standards.
Business Operations Associate
Business Operations Associate providing comprehensive support in operations, reporting, and planning within health care services. Collaborating with leadership and external partners to ensure accuracy and efficiency.
Business Operations Analyst I
Business Operations Analyst I at Commerce supporting merchants through business analyses and process improvements to enhance operational efficiency.
Head of Business Operations
Head of Business Operations at Common Room, focusing on operational systems and processes for scaling. Leads cross-functional initiatives to drive operational rigor and efficiency.
Business Operations Administrator
Business Operations Administrator for overseeing accounting, standards, and documentation at Plan Left. Providing customer service and managing operational projects with team standards.