Case Manager
Posted 1hrs ago
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Job Description
Lead Care Manager coordinating person-centered healthcare and social services for vulnerable clients. Supporting Vynca’s mission to provide more quality days at home.
Responsibilities:
- Assess member needs across physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community-based services
- Oversee development of client care plans and goal setting
- Offer office-based, telehealth, or field-based services where members reside, seek care, or can most easily access services
- Connect clients with needed social services and supports
- Advocate for clients with healthcare professionals and other stakeholders
- Apply evidence-based practices including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
- Conduct outreach and engagement to facilitate linkage to the Enhanced Care Management program and log activity in the CRM system
- Evaluate client progress and update SMART goals
- Provide mental health promotion
- Arrange transportation
- Complete documentation and outcome measures within care-plan timeframes
- Maintain current patient health records in EMR and other business systems
- Complete monthly reporting for program compliance
- Attend assigned training
- Coordinate person-centered care with providers, specialists, pharmacists, social service agencies, caregivers, family support persons, and other Care Team members
- Promote wellness, recovery, independence, resilience, member empowerment, timely access to care, and maximization of member benefits
Requirements:
- 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
- Willingness and ability to work Monday-Friday, 8:30am-5:00pm Pacific Time, with flexibility for potential evenings and weekends
- Working knowledge of government and community resources related to social determinants of health
- Clean driving record, valid driver's license, and reliable transportation
- Excellent oral and written communication skills
- Positive interpersonal skills
- General computer skills and working knowledge of Google Workspace, MS Office, and the internet
- Applicants must be located in Arizona, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington
- Legally authorized to work in the United States
- Vaccination against influenza required for patient-, client-, or customer-facing roles
- Background check, potentially including a drug test or other health screenings, required prior to employment
- Identity and work eligibility verification using E-Verify upon hire
- Bilingual English/Spanish preferred
Benefits:
- Medical, dental, and vision insurance
- Income protection benefits
- Flexible PTO
- Company holidays
- 401(k)
- Access to wellness benefits
- Mileage reimbursement for field roles according to IRS guidelines
- Remote work arrangement
- Occasional travel to training or company events


















