Centralized Scheduler
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Job Description
Centralized Scheduler coordinating outpatient, surgical, and discharge follow-up visits for Mosaic Life Care. Scheduling tests, resources, instructions, and clinical sequencing remotely.
Responsibilities:
- Receive calls from providers, patients, clinics, and hospitals to schedule procedure tests
- Schedule and arrange procedures and tests for all patient types
- Arrange providers, rooms, equipment, and other resources
- Provide prep, pre-procedure, and post-procedure instructions
- Coordinate the clinical sequencing of multiple tests, facilities, and service areas
- Review orders to ensure proper order criteria are met
- Create new account numbers and record diagnoses, indications, history, physician information, referral numbers, and pre-certification numbers
- Document patient conditions using clinical screening questions
- Identify correct medical record numbers and maintain accurate Master Person Index information
- Notify security when an incarcerated patient is scheduled
- Order office supplies
- Perform other duties as assigned
Requirements:
- H.S. Diploma - Required
- 1 Year experience in Admissions or ancillary service department - Required
- Typing skills minimum of 35 wpm - Required
- Must be proficient in typing and computer skills
- Able to operate office equipment including computer, copier, fax, calculator, and telephone/headset
- Excellent telephone and communication skills
- Ability to decipher complex scheduling issues and read prep instructions
- Ability to comprehend and remember routing and test sequencing
- Excellent organizational skills
- Ability to work independently and make scheduling decisions affecting patient procedures and care
- Ability to communicate clearly by telephone and in group settings
- Ability to see and read computer screens and medical literature continually
- Travel to off-site locations may be required - Required
- Clinical experience preferred
- Licensed Practical Nurse (LPN) state licensure preferred upon hire
Benefits:
- Concierge services
- Employee lounge
- Wellness programs
- Free covered parking
- Free on-site and virtual health clinics
- Compensation and recognition programs
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