Channel Operations Specialist – Revenue Operations
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Job Description
Channel Operations Specialist enhancing partner pricebook and workflows for Docker. Managing partner ecosystems and driving operational excellence across cross-functional initiatives.
Responsibilities:
- Manage and maintain the partner pricebook for real-time accuracy and timely SKU updates aligned with new products.
- Optimize partner account structures to improve onboarding, hierarchy, and agreement reviews through cross-functional collaboration.
- Develop and implement standardized partner margin frameworks for predictable, transparent, and auditable calculations.
- Lead discovery, design, and development of tools and integrations connecting partner systems to Docker's CPQ/PRM ecosystem for better efficiency and partner experience.
- Define, operationalize, and continuously refine processes for Docker-sourced vs. partner-sourced opportunities, including deal registration and approval.
- Enhance quoting workflows to increase speed, accuracy, and partner supportability.
- Build and scale self-serve workflows to streamline partner-sourced transactions, reducing manual touchpoints and accelerating deals.
- Deliver reporting, analytics, and insights to measure partner performance, pipeline contribution, and operational health, informing strategy and optimization.
Requirements:
- 3–5+ years of experience in Channel Operations with strong understanding of Revenue Operations principles.
- Demonstrated success driving cross-functional initiatives and operational process improvements.
- Experience working with partner ecosystems and a passion for scalable, automated workflows.
- Strong analytical, problem-solving, and communication skills with a bias for structured execution.
Benefits:
- Freedom & flexibility; fit your work around your life
- Designated quarterly Whaleness Days plus end of year Whaleness break
- Home office setup; we want you comfortable while you work
- 16 weeks of paid Parental leave
- Technology stipend equivalent to $100 net/month
- PTO plan that encourages you to take time to do the things you enjoy
- Training stipend for conferences, courses and classes
- Equity; we are a growing start-up and want all employees to have a share in the success of the company
- Docker Swag
- Medical benefits, retirement and holidays vary by country
- Remote-first culture, with offices in Seattle and Paris
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