Senior Manager, Revenue Operations

Posted 2ds ago

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Senior Manager of Revenue Operations at Clever optimizing data-driven recommendations and managing RevOps function for education technology company.

Own bottom-of-funnel operations: pipeline review, renewal forecasting, NRR/GRR tracking, and contraction analysis
Build data-driven recommendations end-to-end — from the initial model to the leadership presentation
Drive ARR dashboard automation and reduce reliance on manual data reconciliation
Own cross-sell pipeline visibility and white space analysis
Clean up legacy processes while continuing to build — this is the most important challenge for this hire in year one
Implement and improve account segmentation, territory modeling, and quota/capacity planning
Partner with Salesforce and BI teams (Sigma) to strengthen reporting infrastructure
Contribute to lead lifecycle management, marketing-to-sales handoff, and funnel optimization
Serve as a thought partner to Sales, CS, and Marketing leaders — elevating the credibility and strategic footprint of the RevOps function
Lead change management across teams; frame process improvements as optimization, not criticism
Translate business questions into analytical frameworks — start with “what are we trying to answer?” before building anything
Manage a small team while staying hands-on with key deliverables — this is a player-coach role with real management scope
Build credibility through early wins before pushing for larger structural changes

5+ years in Revenue Operations, with strong experience in bottom-of-funnel operations (CS, renewals, NRR/GRR)
Prior people management experience — has directly managed a team
Solid across analytics, process, and systems — comfortable moving between all three, not just one
Strong Salesforce proficiency: able to build, maintain, and improve complex reporting and data workflows
Track record of building data-driven recommendations independently and presenting them to senior leadership
Clear, concise communicator — precise with language and credible in the room with executives and cross-functional leaders
Change management instincts: able to bring stakeholders along without disruption
Experience operating in a high-accountability, metrics-driven environment (e.g., OKR-driven org)